Director, Risk Policy & Process, Documentation, Comm. & Training

September 30 2020
Industries Bank, Insurance, Financial services
Categories Accounting, Finance, Archivist, Documentalist, Credit, Risk, Training - Development - Improvement
Toronto, ON

Requisition ID: 90143

Join the Global Community of Scotiabankers to help customers become better off.

The Director is responsible for developing, communicating, implementing, and training to Business Banking risk management policies and processes, ensuring both regulatory and Bank requirements are met. The Director collaborates with Business Banking Global Risk Management Executive (SVP & Head and SVPs) and strategic partners across the Bank’s Business Banking Business Lines and functional areas, providing expertise in policy matters and continuous process improvement, and effectively liaising with various stakeholder groups to expedite decisions and approvals.

In order to perform all accountabilities, the incumbent must possess a deep knowledge of non-retail credit policies and processes from both Banking and Credit perspectives, domestically and internationally, and have the ability to function as an authoritative source of knowledge with respect to the Bank’s Business Banking credit processes. The position requires effective skills in re-engineering processes and managing by influence, and strong negotiation and strategic influencing skills to deal with sophisticated users across multiple units.

What you’ll do in this role?

1.Risk Policy

  • Develop, communicate, implement changes, and train to the following: Credit Policy Manual, Credit Risk Policy, Fronting Policy, Supply Chain Policy and Procedures, Payables Financing Facilities Policy and Procedures, and various projects, such as review of Borrower IG Code Rating Philosophy and Definitions, and review and development of Facility IG Code replacements.
  • SME review of Credit Policies out of the Bank’s US Operations: US Leveraged Loan Policy, Commercial Real Estate Appraisal Policy and Procedures, Other Real Estate Owned Policy and Procedures.

2. Risk Processes

  • Advance GRM’s strategic priorities across all risk types by working with senior management in GRM to design or re-engineer and implement process efficiency improvements through Business Banking Credit Risk Processes, including:
  • Ensuring compliance with Bank policy, underlying laws, and regulatory requirements across applicable Business Lines and jurisdictions;
  • Negotiating consensus among stakeholders at all levels and across Business Lines;
  • Obtaining executive approval.
  • Develop, communicate, implement changes, and train to the following: Credit Administration Handbooks (Corporate, Commercial, and International); Credit Presentation Guidelines and auxiliary documents (for all Business Banking segments) or other documents as applicable. Note: documents are generally produced in English, French, and Spanish.

3. Communicate

  • Responsible for developing and maintaining the communications strategy that ensures all Banking and Credit employees globally (including CROs), as well as Audit and executives, receive timely and appropriate information on credit risk policies and processes.

4. Training

  • Responsible for creating and executing training and development strategies specifically related to the implementation of Business Banking risk management processes, with focus on:
  • Identifying training needs to support implementation or sustainment of risk processes, including in response to issues raised by executives, via audits conducted internally, or by regulators;
  • Design and implementation of training programs or information sessions for Banking and Credit to address training needs (in compliance with Bank training standards);
  • Establishment of knowledge “hubs” in GRM to facilitate learning via local GRM “champions”;
  • Development of course materials for facilitators and participants in all required languages, respecting the considerable cultural diversity in GRM’s workforce, and ensuring materials are readily accessible (via the GRM Document Library or other).
  • Facilitation of training or information sessions for Banking, Credit, and executives, as required.
  • Development and management of e-learning options.

5. Regulatory

  • Manage OSFI action plan deliverables for Business Banking credit risk as it relates to policy and process design, ensuring deadlines are met and action items appropriately address the issues raised by OSFI, and are acceptable to OSFI. Requires the ability to negotiate and influence stakeholders across business lines and geographies in order to achieve consensus and meet committed delivery dates.
  • Manage Business Banking’s GRM’s audit issues as they relate to policy and process design.
  • Identify opportunities arising from OSFI and audit reviews to improve operational efficiencies and risk management processes.

What we're looking for?

  • MBA or equivalent experience (minimum 10 years) in project management, banking and/or credit, operations, training development and change management.
  • Must possess excellent analytical, leadership and communication skills (written and oral) to converse effectively with line and corporate personnel and staff.
  • Strong negotiation, conflict management and influencing skills.
  • Strong business acumen, organizational skills and results orientation.
  • Experience in managing operational requirements.
  • Thorough knowledge of regulatory requirements.
  • A thorough understanding of the Bank’s non-retail credit, market and operational risk policies and procedures.
  • Breadth of knowledge across other key units (Finance, Compliance, Audit, Tax, IRM, BPO).
    This position is located King St W, Toronto

Location(s): Canada : Ontario : Toronto

As Canada's International Bank, we are a diverse and global team. We speak more than 100 languages with backgrounds from more than 120 countries. Our employees are committed to a superior customer experience and use the Bank’s six guiding sales practice principles to ensure they act with honesty and integrity.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

Apply now! network