Ensure adherence to SLAs and KPIs. Conduct weekly meetings with clients to review service performance and address any issues. Gather client feedback and work on continuous improvement. Allocate resources effectively to meet service del[...]
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Ability to develop and present new ideas and conceptualize new approaches and solutions. Collaborate with clients to understand their business objectives, challenges, and technology requirements. Identify areas where technology can dri[...]
record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to[...]
You deploy and support the newly live system implementations, transferring knowledge to client counterparts to enable self-sufficiency and guiding our clients throughout their journey as a trusted advisor. On top of this, you will find[...]
We are looking for an HR technology functional analyst (SuccessFactors) reporting to the team leader of HR technology. The team is mainly composed of SuccessFactors experts and other HR systems that support operational processes, conti[...]
Here's what we believe: We are ONE team - there's no room for egos or blame Everything we do is tied to the business strategy We challenge the status quo - and when others think we're done, we make it better We live up to our commitmen[...]
In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.About the roleJoin our team as a Workday Specialist, Reporting [...]
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What you'll do Reporting to the VP, Total Rewards, the Director P&C Digital Enablement will provide strategic leadership, portfolio planning, program support and more, supporting the digital tools and applications that underpin P&C mis[...]