Looking to join a growing financial services team? Rogers Bank, a subsidiary of Canada's leading wireless, cable and media company, is expanding and seeking passionate individuals to develop and implement innovative financial solutions and experiences. The bank offers unique cash-back benefits and financing options for Rogers purchases using cutting-edge technology. Interested? Take the next step and consider this opportunity to make a meaningful impact with Rogers Bank.
Working with the Operations team, the Process Improvement Specialist understands and applies process improvement, re-engineering methodologies, and best practice principles to design and implement process modernization and improvements to systems design and customer service delivery to enhance the customer experience for Roger's Bank customers.
The role is accountable for identifying and implementing methods to measure, evaluate, and identify process improvements relating to: Systems Processing, Customer Servicing, Operational Reporting, Operational Risk, Problem Identification and Resolution, Vendor Management including Vendor Performance. In addition, the role is responsible for calls and cost forecasting, including assisting with budgets creations and budget tracking.
What you'll do:
What you'll have:
As part of the recruitment process, the selected candidate will be required to complete a background check which includes credit and criminal checks.
Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 1 Mount Pleasant (083), Toronto, ON
Travel Requirements: Up to 10%
Posting Category/Function: Banking & Operations
Requisition ID: 295298
At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the .
Successful candidates will be required to complete a background check as part of the hiring process.
Posting Notes: Rogers Bank