First Nations/Metis/Inuit - Senior Manager, Change Management & Communications

Requisition ID: 197703

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Posted pursuant to Scotiabank's Special Program under the Employment Equity Act and Canadian Human Rights Act.

While you must be an Indigenous person in order to submit your resume, participation is completely voluntary. Please use the definition below to make sure you're eligible and open to self-identifying as Indigenous person:

Indigenous Peoples include First Nation, Métis and Inuit People. Only Indigenous Peoples who come from Canada should identify themselves as belonging to this designated group

What your role will be…

At Scotiabank we help employees build their futures - where they can be themselves, and win together. With a commitment to diversity and inclusion and a performance-oriented culture that includes coaching, learning, and development - there are endless possibilities. At Scotiabank - you can make an impact.

The incumbent will execute Change Management activities for Insurance Canada, ensuring business strategies, plans and initiatives are delivered in compliance with governing regulations, internal policies and procedures. They will deliver/coordinate all internal communications (and some external communication initiatives as required) including the management of Insurance Canada's communication channels and processes, content creation, planning and development, editing, execution and reporting.

What you'll be doing…

Change Management:

• Ensuring new and existing Insurance Canada programs and initiatives achieve objectives by increasing employee/partner adoption and usage through the execution of change management plans
• Support project managers and product leads by integrating change management into implementation plans
• Establish cross-functional KPIs and dashboards to monitor progress, track and report issues; conduct impact analyses, and post implementation deep-dives to continue refining Insurance Canada's change management practices
• Create and implement change management strategies in collaboration with channel partners primarily focusing, but not limited to, regulatory, risk and operational initiatives as well as net new business strategies

Communications:

• Contribute to the creative development, wordsmithing and execution of high impact, visual and engaging content for internal and external audiences
• Build, maintain and continuously improves a centralized repository and governance structure for Insurance Canada's change portfolio, engaging senior leaders and stakeholders
• Works closely with internal partners to determine new and innovative ways to communicate business material to maximize employee engagement, write high-impact content, and work closely with key partners and broader Communications teams to align communications to the field and share best practices

General Duties:

• Understands how the Bank's risk appetite and risk culture should be considered in day-to-day activities and decisions
• Creates an environment in which the team pursues effective and efficient operations of their respective areas in accordance with Scotiabank's Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk
• Build a high performance environment and contributes to a people strategy that attracts, retains, develops and motivates team members

What you need to succeed…

• Undergraduate degree or diploma
• Several years experience leading change management and communications within Financial Services
• Knowledge and understanding of Canadian Insurance operations and partner functions; sound knowledge of regulatory considerations
• Strong interpersonal and communication skills

What we're offering…

• The opportunity to join our diverse and inclusive organization and connect with other First Nations, Inuit, and Métis Scotiabankers and their allies when joining our Indigenous Employee Resource Group.
• A competitive compensation and benefits package which include:
  • $10,000 annually dedicated to your well being
  • Traditional Indigenous Practices Leave
  • Indigenous Employee Mentoring Program
• An organization committed to making a difference in our communities
• You can expect to be recognized and rewarded for high-performance. You'll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.