Do you enjoy working in a diverse and inclusive environment where you can feel comfortable bringing your authentic self to work?
Are you a naturally curious person that believes learning is a continuous journey?
The TELUS Business Customer Success team knows that we are better together, so join us and together, let's make the future friendly.
As part of the Customer Success team in TELUS Business Solutions Commercial & Public Sector, you represent the TELUS brand, values, and promise. The Customer Success team is a highly engaged and high-performance team that has embarked on a journey focussed on optimizing relationships to drive profitable growth for TELUS Business Solutions (TBS). Indeed, a core TBS priority for 2024 is 'Business Success through Customer Success', and we are intentional and proud in the critical role we play in our business. We are relationship-focused and outcome-driven. We are passionate about our mission to connect with customers in a way that will unlock new growth and retention opportunities in Commercial and Public Sector (1000+ employees) accounts.
In Customer Success, we prioritize metrics and data analysis, with a central reporting function for trend analysis. As the Performance Analysis Consultant, you lead productivity and KPI goals, driving strategic initiatives and operational excellence. You are the pivotal force in our team's success.
What you'll do
Required Experience
Great to haves