Human Resources Manager (16-month contract)

At McCarthy Tétrault, we offer challenging and rewarding career opportunities and are delighted to have been selected for the eleventh consecutive year in 2023 as one of Canada's Top 100 Employers and one of Canada's Best Diversity Employers. Our culture is built on professional excellence, collaboration, innovation, thought leadership and entrepreneurialism. We embrace inclusion in all its forms and we provide the tools and opportunities to help our people develop to their full potential.

This position is based out of Toronto. McCarthy Tétrault employees benefit from a hybrid work environment.

As a Human Resources Manager, you will be:

• Applying knowledge and experience in interpreting HR policies and procedures and how they apply to individual employee circumstances; also providing competent advice on application of Firm policies and local employment legislation. Primary contact for staff and people leaders in employee relations.
• Developing effective working relationships with all levels of staff and management, conducting initial assessment of issues, responding to queries, and providing guidance and information, ensuring compliance with HR policies, procedures, and legislative requirements.
• Maintaining employee/leader contact until request or issue is resolved, including informing stakeholders of status and resolution, performing additional research, and ensuring satisfaction.
• Conducting exit interviews, documenting feedback, and sharing as appropriate.
• Providing support and coaching to leaders in relation to performance management issues and processes, development of Performance Improvement Plans (PIP"), receiving/giving feedback and providing calibration assistance where needed.
• Managing employee relations issues; listening and resolving employee grievances appropriately. Seeking legal counsel as may be required. Provide support through the end-to-end termination process.
• Acting as Chair of the Monthly Toronto Leadership Roundtable meetings.
• Supporting local Toronto HR events such as the Long Service Awards, Take Our Kids to Work Day, Appreciation Week, etc.
• Leading the National Onboarding Process.
• Proactively identifying opportunities for operational process improvements.
• Communicating one-on-one and in group situations to explain elements of HR programs, policies and procedures to employees and client groups.
• Contributing to the research, creation and introduction of new HR policies and procedures.
• Leading and participating in special projects.
• Preparing and contributing to regular and ad-hoc reports. Includes collection and analysis of data.
• Maintaining confidentiality, equity, and integrity in all areas of responsibility.
• Serving in a backup capacity to other HR team members when resources are limited and/or during periods of high volume.
• Updating job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Providing support to local HR Director.
• Acting as co-chair of the Joint Health and Safety Committee. Ensuring compliance with all legislative requirements.
• Other duties as assigned.

As our ideal candidate, you will distinguish yourself by the following profile:

• Required academic, professional certifications and business education. In addition to education, required work experience.
• Bachelor's degree, ideally with an HR focus. CHRP designation is an advantage.
• 10+ years' experience demonstrating progressive responsibility as an HR Generalist.
• Experience with implementation and maintenance of an HRMS considered an asset.
• Experience in a legal or professional services environment would be an asset.
• Proven experience influencing, engaging, and coaching people leaders.
• Ability to effectively communicate (both verbally and in writing) across multiple levels of the organization.
• Exceptional interpersonal and relationship building skills, with the ability to maintain a calm demeanor in challenging and emotional situations.
• Ability to work effectively both independently and as part of a team. Demonstrate good judgement in deciding when to act and when escalation may be required.
• Excellent organizational and Project Management skills.
• Ability to work within and manage priorities in a fast-paced dynamic environment.
• Action-oriented and strong initiative with the ability to work with minimal supervision.
• Strong attention to detail, with excellent spelling, grammar, and proof-reading skills.
• Ability to handle confidential information, exercising tact and discretion in dealing with people and/or sensitive issues.
• Strong analytical and critical thinking skills to deliver creative solutions.
• Positive, solution-oriented approach to all interactions.
• Demonstrated expertise in effectively providing and receiving feedback.
• Bilingual (French and English) an asset.

As a member of the McCarthy team, you will have access to:

• Outstanding benefits from day one, including insurance premiums paid by the Firm.
• Competitive compensation.
• A commitment to professional development and growth opportunities for our people at all levels, supported by a culture that fully embraces and encourages two-way feedback.
• Strong community involvement and a commitment to equity, diversity and inclusion.
• A collaborative, cohesive culture that connects lawyers and business teams through collective purpose.

We thank all applicants for their interest in McCarthy Tétrault; however, only chosen applicants will be contacted. We regret that we are unable to respond to individual inquiries about application status. McCarthy Tétrault is an equal opportunity employer that fosters an inclusive, equitable, and accessible environment. Please notify us if you require accommodation at any time during the recruitment process.