Human Resources Business Partner

April 8 2024
Industries Healthcare, social assistance
Categories Generalist,
Toronto, ON • Full time


Are you a dynamic HR professional with a passion for operational excellence and in-depth of knowledge in employee and labour relations? Do you thrive in fast-paced collaborative settings? Are you interested in a role where your HR knowledge will have an impact on healthcare transformation in Ontario?

Reporting to the Manager, Human Resources, the Human Resources Business Partner, Central Region Float uses a strategic approach to partner with assigned client groups to implement people strategies that drive organizational results in support of the Home and Community Support Services (HCCSS) across assigned locations.

This position acts as an Labour Relations float to support HCCSS locations within the Central Region as required. The HRBP supports delegated aspects of employee and labour relations, providing guidance to assigned leaders and employee groups through the interpretation and implementation of policies, collective agreements and procedures ensuring compliance with applicable legislation and regulations. The position provides coaching, counselling, guidance and resources with regards to organizational restructuring, performance management and attendance management and investigates complaints including making recommendations for resolution, accommodation and disability management, wellnesses and benefits. The HRBP also supports the job evaluation and analysis process.

What will you do?

Employee & Labour Relations

  • Provides information, advice and guidance to assigned client groups/managers and staff, including the application and interpretation of the Attendance Support Program, Performance Development Program (PDP) process, policies and employment legislative requirements
  • Supports managers in addressing employee relations/human resource issues bringing subject matter expertise in examining considerations, impacts and actions
  • Coaches management regarding staff complaints and issues as well as assists managers to investigate complaints/ attendance and non-union staff performance issues and appropriate courses of action
  • In support and collaboration with HR/ER colleague(s), interprets and administers collective agreements with respect to compensation, employee welfare, health care, pensions, union and management practices, and other applicable legislation
  • Participates, contributes information and acts as a resource in union related disciplinary matters as requested

Compensation and Benefits

  • Supports the analytical, technical and administrative support, including implementation and maintenance of total compensation policies, programs and systems for unionized and non-unionized employee groups
  • Assists in researching, developing and maintaining job descriptions to ensure roles and responsibilities are clearly defined
  • Supports job evaluation for positions and manages the documentation integrity of job descriptions
  • Escalated point of contact for benefit and pension providers, and works with them to resolve employee claim issues
  • Reviews benefit booklet drafts when plan changes occur

Employee Health, Safety & Wellness

  • Works in conjunction with the Occupational Health and Abilities Business Partner to support occupational disability claims management as required
  • In collaboration with the Occupational Health and Abilities Business Partner, advises and recommends best practice, evidence based strategies and programs that support the ongoing evolution of a healthy workplace; monitors progress and outcomes of health and wellness initiatives and the impact that they have on key organizational measures such as turnover and absenteeism
  • Collaborates with Manager, HR to complete Workplace Safety and Insurance board (WSIB) forms and/or correspondence, as needed

What do you need?

  • Bachelor's degree in Business Administration with an Industrial Relations or Human Resources focus is preferred or a degree in a related field with a post graduate diploma/certificate in Human Resources Management (or equivalent combination of education and experience
  • Certified Human Resources Professional designation an asset
  • Four (4) to six (6) years of recent related experience in HR, with at least two (2) years recent and related experience in a unionized environment
  • Experience conducting research and qualitative analysis to support total compensation programs and other HR program/policy development; and a minimum of two (2) years job evaluation experience, including writing job descriptions; maintenance of pay equity plans an asset
  • Full understanding and demonstrated working knowledge of relevant legislation, (e.g. Employment Standards Act, Ontario Labour Relations Act, The Ontario Human Rights Code)
  • Demonstrated experience in coaching, influencing, mentoring, consulting, problem solving, organizational processes and conflict resolution
  • Demonstrated expertise in dealing with conflict situations with complex scenarios, with an ability to recognize differing perspectives that will impact business unit and corporate wide outcomes
  • Adept in the use of MS Office applications (e.g., Word, Excel, Outlook, PowerPoint, etc.)
  • Flexible, adaptable and responsive to change
  • Excellent analytical and interpretation skills
  • Good facilitation and presentation skills
  • Pro-active approach to customer service and relationship building with all levels of employees
  • Ability to work independently as well as part of a dynamic team of professionals in an ever-changing, fast paced customer focused environment

As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date.

What do we offer?

We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​

  • Attractive comprehensive compensation packages and benefits​
  • Valuable development opportunities​
  • Membership in a world class defined benefit pension plan
  • Hybrid work environment

Who are we?

We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, family physicians, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.

Why join us?

If you're interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.

Equity, Inclusion, Diversity and Anti-Racism Commitment

Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.


Apply now!

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