Develop roadmap and lead an integrated short (in year) and long term (3 year) performance plan for our Engagement program, define WM's Loyalty approach to drive advocacy and stickiness across our omni business.
Support the evolution of our customer ID acquisition, delivery pass expansion and integration, enhancements of our customer health metrics as well as the partnership program insights and analytics.
Lead business case development for suite of reporting tools, define business impact and project success, while also providing ad hoc analyses on integrated data sets to evaluate short term and long-term return and risks of different strategic options, and drive prioritization. Act as insights partner to our Financial services team and define, measure and enable insights to action through brining customer insights, customer health metrics by Liaising with Walmart US to leverage best practices from Walmart US, lift / leverage what can be cost effectively be apply / complete, and benchmark.
Solve data and analytical problems using a breadth of Data Sciences and Modeling tools including problem framing, data preparation, model building, model deployment and output consumption e.g. Python.
This role will be expected to build talent, grow associate engagement and support building the culture of customer insights and analytics and customer office.
Qualifications
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Walmart will accommodate the disability-related needs of applicants and associates as required by law.
Primary Location…
1940 ARGENTIA RD, MISSISSAUGA, ON L5N 1P9, Canada