Payroll Services Representative

The Payroll Clerk V performs account analysis, and account reconciliation, taking corrective action where required; coordinates, monitors and maintains the daily operation of accounts such as the Workers' Compensation Board (WCB), Health Benefit Trust, Medical Services Plan (MSP), Pension Corporation, Blue Cross, and union billings. Processes scheduled pay runs, manual cheques and retroactive payments when required. Develops ad hoc reports as required.

The Royal Columbian Hospital has provided quality medical care for over 135 years. Today, Royal Columbian Hospital is designated as a provincial referral hospital and has over 350 hospital beds serving the community of New Westminster with a population of more than 54,000 residents. Royal Columbian Hospital is a teaching hospital renowned and respected for its fast paced, leading edge environment specializing in trauma, cardiology, neuroscience, pediatrics and high risk obstetrics.

At Fraser Health, we are committed to meeting the needs of our patients and residents by providing the care they need at the right time in the right place. As a single, integrated organization, our services cover tertiary hospital care, mental health, home health and public health.

Our 20,000 employees take great pride in their dedication and service to improving the health care of more than 1.3 million residents, one-third of British Columbia's population. If you are looking for a region that offers �something for everyone� along with the opportunity for a rewarding career, Fraser Health is the right move! For these reasons and many more, we invite you to consider joining our dynamic team!

The Payroll Services Representative performs account analysis and account reconciliation, taking corrective action where required; coordinates, monitors and maintains the daily operation of accounts such as the WorkSafe BC, Health Benefit Trust, Medical Services Plan (MSP), Pension Corporation, Pacific Blue Cross, and union billings; processes the scheduled pay runs, manual cheques and retroactive payments when required; develops ad hoc reports, as required.

1. Performs account analysis by coordinating, monitoring and maintaining the daily operation of designated accounts such as WorkSafe BC, Health Benefit Trust, MSP, Pension Corporation, Pacific Blue Cross, union billings and any designated accounts, as assigned.
2. Reconciles designated accounts by analyzing, reviewing, extracting and interpreting information; identifies problems and discrepancies such as imbalance of monthly statements, examines documents to determine the reasons for problems and discrepancies; resolves discrepancies by taking corrective action; prepares journal entries and required forms to balance to the general ledger as required.
3. Reviews incoming documents such as payments from benefit carriers for accuracy, comparability and completeness in accordance with department standards; identifies, investigates and reconciles discrepancies by following up with other departments where necessary.
4. Extracts files from the staff scheduling systems by uploading and posting these files into the payroll system; reviews error reports and takes corrective action, as required; responsible for the bi-weekly pay run and post process and sending the electronic information to the bank for the direct deposit of pay.
5. Prepares retroactive or adjustment payments by extracting information from the payroll system and uploading this information into spreadsheets to calculate the amounts owing.
6. Prepares and distributes manual cheques as required by performing duties such as receiving authorization from managers or designates, verifying the accuracy of the requested payments from the payroll system, printing and distributing manual cheques.
7. Takes action to resolve bank rejections of direct deposit payments for reasons such as incorrect or closed accounts; performs duties such as replacing the payment in the payroll system by preparing a manual cheque.
8. Prepares ad hoc reports by downloading information from the payroll system, extracting the information by using an emulation program and uploading this information into Microsoft Access or Excel.
9. Extracts information from the payroll system to determine the recoverable amounts to be billed to the unions for hours worked on their behalf; upon receipt of payments, performs account analysis to ensure that the amounts paid balance to the amounts billed; identifies discrepancies and takes corrective action, as required.
10. Conducts training programs for the time and attendance module for new timekeepers; conducts on-going update sessions to ensure accurate timekeeping and prevent overpayments.
11. Performs other related duties as assigned.

Grade 12, successful completion of a recognized accounting course and three years' recent related experience or an equivalent combination of education, training and experience.

• Ability to keyboard at 40 wpm
• Ability to communicate effectively both verbally and in writing
• Ability to deal with others effectively
• Physical ability to carry out the duties of the position
• Ability to supervise
• Ability to organize work
• Ability to operate related equipment