The salary range for this position is CAD $26.31 - $26.31 / hour
Why Fraser Health?
Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka’pamux Nations, and is home to six Métis Chartered Communities.
Our team of 45,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care. Learn more.
Come work with us!
Joining our team offers you opportunities to work in a rapidly growing organization with health professionals who are excellent in their respective fields, career growth and advancement, a competitive compensation package (including four weeks of vacation to start, comprehensive health benefits, and pension plan), and the rewarding opportunity to make a difference every single day in health care.
Effective October 26, 2021 all staff for all positions across health care in British Columbia are required to be fully vaccinated against COVID-19 (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and there are no exceptions.
Fraser Health values diversity in the work force and strives to maintain an environment of Respect, Caring and Trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable, and culturally safe manner.
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Detailed Overview
The Clerk, Rehabilitation Services schedules and books patient appointments and registers and admits patients for rehabilitation within the program. Performs a variety of related clerical duties such as typing materials, preparing invoices for patients, performing reception duties, setting up and maintaining files, timekeeping, and maintaining office supplies and records.
Responsibilities
- Schedules and books patient appointments by receiving appointment requests, making follow up appointments, assigning and adjusting dates and times in accordance with established guidelines, maintaining patient wait list, contacting doctor's offices, patient or unit to confirm patient appointment and directing patients to the appropriate area.
- Registers and admits new patients for rehabilitation within the program by obtaining and entering patient information, contacting referral agencies such as doctors and health care facilities to verify patient information, and completing admission and other required forms.
- Sets up and maintains filing systems for various department records.
- Types a variety of technical and non-technical documents such as correspondence, reports, minutes of meetings, medical billings, statements and forms from draft and/or dictation; composes correspondence as directed.
- Performs clerical duties such as answering the telephone, taking and relaying messages, re-directing calls to the appropriate department, responding to general inquiries, maintaining supplies, preparing requisitions for signature, and collecting and distributing mail.
- Maintains and updates various records including department activities and statistics and prepares related summary reports.
- Provides patients with invoices for materials/supplies purchased, according to established guidelines. As required, collects monies and issues appropriate receipts, submitting monies and documentation to the Accounts Receivable Department.
- Arranges meetings as directed, books meeting rooms, types and circulates notices and agendas. Records, transcribes and distributes minutes of meetings. Maintains appointment calendar for program as required.
- Performs timekeeping by completing payroll sheets, entering payroll information into the computerized system, submitting to payroll and processing payroll corrections as necessary.
- Performs other related duties as assigned.
Qualifications
Education and Experience
Grade 12 and two years' recent related experience or an equivalent combination of education, training and experience.
Skills and Abilities
- Ability to keyboard at 45 wpm.
- Knowledge of medical terminology.
- Ability to communicate effectively both verbally and in writing.
- Ability to deal with others effectively.
- Physical ability to perform the duties of the position.
- Ability to organize work.
- Ability to operate related equipment.