Disability Case Management Advisor

About the BCLDB:

The BC Liquor Distribution Branch (LDB) is one of two branches of government that provide oversight for the beverage alcohol and non-medical cannabis industries in the province. The LDB is responsible for the wholesale distribution of liquor and cannabis, and operates the retails brands BCLIQUOR and BC Cannabis Stores.

The LDB is committed to government's goals of making life better for people in B.C., improving services, and ensuring a sustainable province for future generations. The revenue generated by the LDB helps fund essential public services like health care, education, and community programming. Learn more on the LDB careers page.

In Human Resources (HR), we support a large, distributed organization with a range of services from our Talent & Compensation, Organizational Development & Change, Employee Relations and Investigations, and Organizational Health and Safety teams. You'll get the opportunity to flex your skills in supporting retail, warehouse, and corporate office environments with a unionized employee base. In HR, we know that ensuring employees feel valued and respected and providing opportunities for learning and development is how our business is able to drive efficiencies and profitability.

About this role:

The Disability Case Management Advisor is a professional who handles a high volume of complex situations with tact, diplomacy and sensitivity. Working in a unionized environment, the Disability Case Management Advisor must interpret and apply Collective Agreement language. The Disability Case Management Advisor uses a combination of empathy, strong analytical skills, and a keen attention to detail, to make decisions and recommendations.

Reporting to the Senior Manager, Health and Rehabilitation, the Disability Case Management Advisor works closely with LDB stakeholders to administer all aspects of disability claims. This includes gathering the necessary documentation to support absences, return to work and accommodations. The advisor is responsible for the co-ordination of a variety of services flowing from the Short-Term Illness and Injury Plan (STIIP), long term disability and WorkSafeBC programs that are available to LDB employees.

Special requirements and working conditions include the ability to travel occasionally, and possibly overnight, within the Province of British Columbia. A successful completion of a criminal record check is required.

For complete details about this opportunity, including accountabilities, please refer to the attached job description, also located in the Additional Information section at the bottom of the posting.

An eligibility list for permanent or temporary future opportunities may be established.

Position requirements:

Education and Experience:

Degree, diploma or certificate in disability management or related field and a minimum of two (2) years of recent, related progressive, experience* in disability management, or claims management.

OR

Secondary (high) school diploma or equivalent certificate and four (4) years of recent, related progressive experience* in disability management or claims management.

*Recent, related progressive experience must have occurred within the last 6 years and must include the following:

• Managing complex cases applying disability management principles and best practices.
• Interpreting and applying legislation and/or policy.
• Providing subject matter expertise in the areas of disability management, return to work practices, and WorkSafeBC claims.
• Experience working with a unionized environment and interpreting collective agreements.

Preference may be given to those candidates with the following:

• Experience with attendance management programs.
• Experience in managing workplace accommodations.

Application instructions:

To be considered for this position, your application must clearly demonstrate how you meet the education and experience as outlined in the position requirements section above. Applicants selected to move forward in the hiring process may be assessed on the knowledge, skills, abilities and competencies as outlined in the attached Job Description. Applicants must meet the requirements as described below to be considered:

• A cover letter is required as part of your application. The content and/or format of your cover letter may be evaluated as part of the assessment process.
• Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.

For specific position-related enquiries, please contact Elaine Morrow, A/HR Advisor, Talent and Compensation at elaine.morrow@bcldb.com.

Only applications submitted using the BC Public Service Recruitment System on this website will be accepted. For more information about how to create or update your profile, please refer to the attached Application Instructions or refer to the Job Application page on the MyHR website. If you are experiencing technical difficulty applying for a competition, please send an e-mail to BCPSA.Hiring.Centre@gov.bc.ca before the stated closing time, and they will respond as soon as possible to assist you.

Note: Applications will be accepted until 11:00pm Pacific Time on the closing date of the competition.

Working for the BC Public Service:

The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

This position is eligible for flexible work arrangements, such as a hybrid work combination of in-office and work-from-home, following the guidelines established for flexible workplaces.

The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact IndigenousApplicants@gov.bc.ca or 778-405-3452.

The BC Public Service is an award-winning employer and offers employees competitive benefits, great learning opportunities and a chance to engage in rewarding work with exciting career development options. For more information, visit What the BC Public Service Offers.