We are IntouchCX. Where innovation meets industry. Where passion meets purpose. Where scale meets soul.
Winnipeg, Manitoba
We are IntouchCX, where innovation meets industry, where dreamers meet doers, and where scale meets soul. We are revolutionizing the global customer experience across all industries, delivering value-driven CX management, digital engagement, and AI and automation solutions to the world’s best-known brands. We are partners in long-term growth, helping to scale and optimize our partners’ CX through our data-driven and brand-specific approach. We immerse ourselves in their worlds with curiosity, creativity, and innovation to deliver exceptional results. By providing actionable insights, we drive team performance and ROI alignment to meet our partners’ strategic goals. We tailor our programs to ensure end-to-end consistency, team well-being, and cultural alignment with their organizations. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change.
On-site · Winnipeg
The Human Resources Coordinator acts as a bridge between employees and management, handling new-hire orientations and employee issues. The role focuses on maintaining accurate employee records and ensuring all HR processes meet legislative requirements.
On-site · Winnipeg
The Recruitment Associate partners with managers to determine staffing needs and manages the end-to-end applicant process from initial inquiry to onboarding. They also participate in hiring events and recommend improvements to the recruiting process.
On-site · Winnipeg
The Recruiter is responsible for interviewing agent-level candidates and making hiring decisions to reduce attrition. They also manage the onboarding process, providing new hires with orientation details and training schedules.