Human Resources Business Partner, 1 year Term

Job summary

The HR Business Partner will serve as a trusted advisor to leaders, providing guidance on employee relations, talent development, and organizational change. They will also manage HR administrative activities, support recruitment strategies, and analyze workforce trends to drive business decisions.

Job details

Job Details: Job Location: Saint John Amex Location - Saint John, NB, Position Type: Full Time, Salary Range: Undisclosed, Job Shift: Any, Job Category: Human Resources, Please note : Cloud5 Communications cannot hire anyone on a Work Permit at this time due to Immigration rules. Specifically, we have reached the 10% maximum workforce on work permit rule. Should we fall below 10% we will remove this notation and open hiring to all. Location: Moncton, Saint John, Toronto (Hybrid) Position Summary - 1 Year Term About the Company Cloud5 Communications delivers exceptional customer experiences through managed IT services (MSP), innovative high-speed internet and network managed services, cloudbased telephony solutions, and contact center services for the hospitality industry. We combine cutting-edge technology with hospitality expertise to help the world’s leading brands deliver outstanding guest experiences. Position Summary: As a Human Resources Business Partner (HRBP), you will serve as a trusted advisor to leaders providing guidance and coaching on employee relations, talent development, leadership effectiveness, and organizational change. You will play a key role in fostering an engaged, inclusive, and high-performing workplace while supporting the achievement of business objectives. This is an exciting opportunity for an HR professional to combine business acumen with HR expertise, helping leaders navigate workplace challenges, strengthen team performance, and support employee success What You’ll Do • Coach and support leaders on employee relations, performance management, employee development, and workplace best practices . • Provide guidance on employment legislation, HR policies, and regulatory compliance . • Complete and oversee a variety of HR administrative activities, including employment documentation, employee data management, reporting, and compliance-related recordkeeping . • Partner with leaders to support employee development, leadership development, workforce planning, and initiatives that enhance team performance and engagement . • Foster an engaged, inclusive, and high-performing workplace culture by building strong working relationships and supporting employee engagement, productivity, and retention . • Analyze workforce trends and HR metrics to identify opportunities, provide insights, and support informed business decisions . • Partner with Recruitment and hiring leaders to support hiring activities, recruitment strategies, and selection decisions . • Support organizational change initiatives through stakeholder engagement, communication planning, and leader coaching. Other Duties We expect this role to evolve. Other responsibilities may be assigned based on business needs. Human Resources Business Partner, Qualifications: What You’ll Bring You’ll be successful in this role if you have: • Post-secondary education in education, business, adult learning, or a related field—or equivalent experience • 3+ years of experience in training, facilitation, operational leadership or people leadership • Strong coaching, facilitation, communication, and presentation skills. • The ability to manage priorities, adapt quickly, and keep learning solutions focused on results • Proficiency with Microsoft Office, Learning Management Systems (LMS), and virtual learning platforms such as Microsoft Teams or similar learning technologies. • Experience supporting training and development initiatives within a contact centre or customer service environment is considered a strong asset. Compensation & Benefits Benefits include medical, dental, vision, group RRSP plan, flexible PTO and more Cloud5 Communications is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. We will never request a fee or payment from undefinedcandidates. Please do not provide any personal or financial information to anyone you suspect of recruitment fraud. How to Identify Recruitment Fraud: ● You receive a message on WhatsApp or another online messaging platform ● You are asked to provide a fee or payment (we will NEVER request payment from candidates) ● Our email communication will only ever come from a @Cloud5.com domain or @msg.paycomonline.com domain. We will never contact you through Gmail or any other free online mail service ● Cross reference the recruiter’s name and contact information on LinkedIn or by contacting corphr@cloud5.com ● If you are still unsure call 1 (877) 241-2516

What you’ll do

The HR Business Partner will serve as a trusted advisor to leaders, providing guidance on employee relations, talent development, and organizational change. They will also manage HR administrative activities, support recruitment strategies, and analyze workforce trends to drive business decisions.

Requirements

Candidates must have post-secondary education in a related field and at least 3 years of experience in training, facilitation, or leadership. Proficiency in Microsoft Office and learning management systems is required, along with strong coaching and communication skills.

Benefits

• Medical
• Dental
• Vision
• Group RRSP plan
• Flexible PTO

Listed skills

• Recruitment · Preferred
• Facilitation · Preferred
• Microsoft Office · Preferred
• Communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Employee relations
• Performance management
• Talent development
• Leadership coaching
• Organizational change
• Employment legislation
• HR policies
• Workforce planning
• HR metrics
• Recruitment
• Facilitation
• Microsoft Office
• Learning Management Systems
• Virtual learning platforms
• Communication
• Presentation skills
• Employee Relations
• Workforce Trends
• Training Facilitation
• Organizational Change Management
• Record Keeping
• Business Objectives
• Business Decisions
• Organizational Leadership
• Employee Data Management
• Talent Development
• Microsoft Teams
• Recruitment Strategies
• Adult Education
• Business Acumen
• Call Center Experience
• Educational Technologies
• Customer Service
• Communication Planning
• Regulatory Compliance
• Training And Development
• Employee Engagement
• Performance Management
• Employment Protection Legislation
• Leadership
• Innovation
• IT Service Management
• Leadership Development
• Managed Services
• Presentations
• Coaching
• Stakeholder Engagement
• Workforce Planning
• Team Performance Management
• Virtual Learning Environments

Job areas

• Human Resources
• Management & Leadership
• Hospitality
• Customer Service & Support
• Human Resources Business Partner
• Human Resource Managers
• Human Resources Managers

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