Human Resource Manager - People & Culture

Job summary

Own the full employee lifecycle, including recruiting, employment agreements, benefits, policies, compliance, and employee relations across the U.S., Canada, and other jurisdictions. Lead People & Culture activities, performance management, compensation and bonus cycles, and engagement initiatives.

Job details

Position Summary VeriFast is seeking a hands-on, full-cycle Human Resources Manager to build and run the HR function end to end. This role owns everything from job requisition through offboarding, including partnering with hiring managers on job descriptions and interviewing, managing benefits and policy administration, ensuring compliance with employment laws across the U.S., Canada, and international jurisdictions, drafting contracts and employment agreements, and leading the People & Culture cadence of monthly meetings, performance management, and bonus and compensation cycles. This is an ideal role for an HR generalist or HR Manager who enjoys ownership across the full employee lifecycle in a fast-moving, multi-country environment. Key Responsibilities Recruiting, Hiring & Hiring Manager Partnership • Partner with hiring managers to scope open roles, define requirements, and translate them into clear, compelling job descriptions. • Own job posting and distribution across job boards, the company careers page, LinkedIn, and other channels. • Manage the full interview process, including coordinating interview panels, building interview guides and scorecards, screening resumes, and conducting initial phone and video interviews. • Guide hiring managers through structured interviewing, feedback collection, and decision-making to reduce bias and improve hiring quality. • Extend and negotiate offers and manage the offer-to-start pipeline, including background checks and pre-employment requirements. • Track recruiting metrics, including time-to-fill, source of hire, and offer-acceptance rate, and report on hiring pipeline health. Employment Contracts & Agreements • Draft, review, and manage employment agreements, offer letters, independent contractor agreements, and consulting agreements for U.S., Canadian, and international hires. • Ensure contracts reflect the correct worker classification—employee or contractor—and comply with applicable local employment laws. • Coordinate with outside counsel and Employer of Record (EOR) or Professional Employer Organization (PEO) partners for international employment arrangements. • Maintain templates for offer letters, employment agreements, NDAs, and separation agreements, keeping them current as regulations change. Benefits & Policy Administration • Administer employee benefits programs, including health, dental, vision, retirement plans such as 401(k) and RRSP, and leave programs across all countries of operation. • Serve as the primary point of contact for benefits enrollment, renewals, vendor relationships, and employee questions. • Develop, maintain, and communicate HR policies and employee handbooks tailored to each jurisdiction’s requirements. • Administer leaves of absence, including parental leave, statutory leave in Canada and other countries, and accommodation requests. Employment Law, Compliance & Regulatory Handling • Monitor and ensure compliance with U.S. federal and state employment laws, including FLSA, EEOC, ADA, and state-specific requirements; Canadian federal and provincial employment standards; and applicable international labor regulations. • Maintain compliant I-9 and work authorization processes in the U.S., work permit tracking in Canada and international jurisdictions, and required labor postings. • Manage payroll-related compliance matters in partnership with Finance and Payroll, including worker classification, statutory deductions, and multi-jurisdiction tax considerations. • Keep policies, contracts, and practices current as laws change, identify legal risks, and escalate matters to leadership or outside counsel when necessary. • Lead investigations into employee relations matters and ensure fair, well-documented, and legally sound resolutions. People & Culture, Performance & Compensation • Own the People & Culture calendar, including recurring monthly meetings and check-ins with employees and leadership regarding culture, engagement, and team health. • Design and manage the performance management cycle, including goal-setting, mid-year and annual reviews, performance improvement plans, and manager coaching. • Administer bonus and incentive compensation programs, including calculation support, employee communications, and payout coordination with Finance. • Lead employee engagement initiatives, recognition programs, and culture-building activities across a distributed, multi-country workforce. Qualifications • Five or more years of progressive HR experience, including generalist or HR Manager responsibility across recruiting, benefits, compliance, and employee relations. • Demonstrated experience managing HR and employment matters across multiple countries, ideally including both the U.S. and Canada. Additional international experience is a strong asset. • Working knowledge of U.S. and Canadian employment law and familiarity with EOR and PEO models for international hiring. • Experience drafting and managing employment agreements, offer letters, and contractor agreements. • Proven experience owning full-cycle recruiting and partnering closely with hiring managers. • Experience managing performance management and compensation or bonus cycles. • Strong discretion and judgment when handling confidential employee, compensation, and legal matters. • Excellent communication, organization, and stakeholder-management skills. • Experience with Rippling is preferred. Experience with other HRIS and ATS platforms, such as BambooHR, Gusto, or Greenhouse, is an asset. Preferred Qualifications • PHR, SHRM-CP, SPHR, SHRM-SCP, or CPHR certification. • Previous experience at an early-stage or high-growth startup, including building HR infrastructure from the ground up. • Experience with global payroll or EOR platforms, such as Deel, Remote, or Rippling Global. Compensation, Benefits & Work Arrangement Location: VeriFast is headquartered in Toronto, Ontario. Work Arrangement: This is a full-time position with hybrid or remote work options depending on location. Compensation: $90,000–$120,000 CAD annually, based on experience. Health & Wellness: Eligible employees receive a health expense reimbursement benefit in accordance with the Company's applicable reimbursement policy.

What you’ll do

Own the full employee lifecycle, including recruiting, employment agreements, benefits, policies, compliance, and employee relations across the U.S., Canada, and other jurisdictions. Lead People & Culture activities, performance management, compensation and bonus cycles, and engagement initiatives.

Requirements

Requires at least five years of progressive HR experience, including generalist or HR Manager responsibilities across recruiting, benefits, compliance, and employee relations, with experience managing HR matters across multiple countries. Candidates should have working knowledge of U.S. and Canadian employment law, experience drafting employment agreements and managing full-cycle recruiting, and experience with performance and compensation cycles; HR certifications and startup experience are preferred.

Benefits

• Health Expense Reimbursement

Listed skills

• Interviewing · Preferred
• HRIS Administration · Preferred
• Stakeholder Management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Full-Cycle Recruiting
• Employment Law Compliance
• Employee Relations
• Benefits Administration
• Employment Contracts
• Performance Management
• Compensation Administration
• Hiring Manager Partnership
• HR Policy Development
• Multi-Country HR Management
• Employee Engagement
• Worker Classification
• HRIS Administration
• Interviewing
• Leave Administration
• Stakeholder Management

Job areas

• Human Resources
• Management & Leadership
• Legal