UAP is the Canadian leader in the distribution and merchandising of parts and accessories for cars, trucks and heavy vehicles. We employ more than 5,000 individuals who work hard every day to build a recognized and reputable company. UAP is a member of the Genuine Parts Company (GPC) family, an international service organization engaged in the distribution of automotive and industrial replacement parts. The Company serves numerous customers in various sectors and has approximately 55,000 employees. Two divisions, one priority—excellence With outlets across Canada, UAP is organized into two main divisions: • The Auto Parts Division, which is mainly involved in the sale, distribution and marketing of replacement parts and supplies for cars and light trucks • The Heavy Vehicle Parts Division, which caters mainly to the needs of the trucking and construction sectors, as well as the mining and forest industries
On-site · Montréal
Respond to employee inquiries by phone and through ServiceNow, providing prompt, courteous, and accurate support on human resources policies, procedures, and processes. Resolve requests as the first point of contact and escalate more complex cases to Level 2 technicians.
On-site · Montréal
The employee will serve as the primary point of contact for HR-related inquiries across Canada, providing accurate information on policies and procedures. They will manage requests via phone and the ServiceNow ticketing system, escalating complex issues to level 2 technicians.
On-site · Montréal
The employee will serve as the primary point of contact for HR inquiries, providing accurate information and support to team members across Canada. They will manage inquiries via phone and the ServiceNow ticketing system while escalating complex issues to the appropriate technical level.
On-site · Montréal
The incumbent will serve as the primary point of contact for HR inquiries across Canada, providing support via phone and the ServiceNow ticketing system. They are responsible for resolving employee questions regarding HR policies and procedures while escalating complex issues to the appropriate technical level.
On-site · Montréal
The employee will serve as the primary point of contact for HR-related inquiries across Canada, providing accurate information on policies and procedures. They will manage requests via phone and the ServiceNow ticketing system, escalating complex issues to level 2 technicians.
On-site · Montréal
The employee will provide strategic and operational HR support to managers, focusing on employee relations, performance management, and health and safety initiatives. They will also assist in the deployment of HR processes and collaborate on various HR projects to ensure a positive employee experience.