Director, Human Resources

Job summary

The Director of Human Resources supports the development and execution of people and culture strategies across the mountain division. This role oversees HR service delivery, employee relations, and occupational health and safety programs while serving as a strategic advisor to resort leadership.

Job details

Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests. Revelstoke Mountain Resort (RMR) is a division of Canada’s largest privately held hospitality company, Northland Properties Corporation (NPC), and since its inception in 2007, we have gained a reputation for big mountain riding, legendary powder and an authentic Canadian resort town. Job Summary The Director, Human Resources is a strategic and operational HR leadership role responsible for supporting the Senior Director, Human Resources in the development and execution of the people and culture strategy across the mountain division. Based in Revelstoke, this role works closely with the Senior Director, Human Resources and resort leadership to ensure HR strategy is aligned across the mountain division while remaining responsive to the unique operational realities of each business. The Director serves as a key link between HR priorities and day-to-day resort execution, helping translate organizational strategy into practical programs, leadership practices, and employee experiences. The role provides HR leadership across Revelstoke Mountain Resort's diverse operations, including mountain operations, lodging, food and beverage, retail, guest services, real estate, development, and support functions. This is a highly visible leadership role requiring both strategic perspective and strong operational credibility. The successful candidate will help shape the division's people strategy while ensuring leaders have the tools, support, and accountability required to execute it effectively. Job Responsibilities People Strategy & Leadership Support the Senior Director in developing and executing the mountain division's people and culture strategy, priorities, and initiatives. Partner with senior leaders to align workforce, talent, culture, and organizational priorities with business objectives. Strengthen leadership capability, accountability, succession planning, talent management, and organizational effectiveness. Use employee engagement, workforce data, and other insights to identify priorities and drive continuous improvement. Coach and influence leaders to build high-performing, engaged, and accountable teams. HR Leadership & Employee Relations Provide senior HR partnership and leadership across Revelstoke Mountain Resort, ensuring effective and consistent HR service delivery. Oversee complex employee relations matters, investigations, performance management, organizational change, and other sensitive issues. Lead workforce strategies related to attraction, recruitment, retention, seasonal staffing, and workforce planning. Ensure HR practices align with company policies, employment standards, human rights requirements, and other applicable legislation. Partner with leaders to strengthen the employee experience from recruitment through development and retention. Occupational Health & Safety Provide leadership and oversight of the resort's Occupational Health & Safety program in partnership with the OHS team and operational leaders. Promote a strong safety culture and ensure leaders understand and fulfill their health and safety responsibilities. Monitor OHS performance, risks, compliance, and key initiatives and provide recommendations to senior leadership. Support the development and implementation of OHS strategies, programs, training, and continuous improvement initiatives. Senior Leadership Partnership Serve as a trusted advisor to the Senior Director, Human Resources and resort leadership on people, culture, workforce, OHS, and organizational matters. Provide analysis, recommendations, and operational insight to support strategic decision-making. Identify emerging people and organizational risks and opportunities and develop proactive solutions. Represent HR leadership in senior leadership meetings, cross-functional initiatives, and divisional projects as required. What You Bring Progressive HR leadership experience in a complex, fast-paced, multi-department environment; hospitality, tourism, mountain resort, retail, or seasonal experience is an asset. Demonstrated experience partnering with senior leaders on people strategy, organizational effectiveness, employee relations, and workforce planning. Strong knowledge of HR legislation, employee relations, investigations, performance management, and compliance. Experience providing leadership or oversight of OHS programs and working with operational leaders to strengthen safety culture. Strong business acumen with the ability to balance strategic priorities with operational realities. Proven ability to influence, coach, and build trusted relationships with leaders at all levels. Strong judgment, communication, organizational, and problem-solving skills. Post-secondary education in Human Resources, Business, or a related field; CPHR and/or OHS designation is an asset. Compensation and Benefits Starting Salary: $95,000.00 annually. Salary is negotiable based on the successful candidate’s qualifications, skills, and relevant experience. Free Access pass Discounted lift tickets for friends and family Discounts at the resort’s restaurants, retail, rental, repairs outlets including pro deals. Referral Bonus Program Free or discounted lift tickets at many other resorts Access to free Employee and Family Assistance Program Discounts at Sutton and Sandman hotels (employee and friends/family) Additional Northland Properties discounts via a Perks program with other vendors Full-time, year-round positions are also eligible for these: Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans RRSP matching plan after 6 months of service Free access passes for dependents Disclaimer The prior statements are intended to describe the general nature and level of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. At Northland Properties, we are committed to building a network of talented professionals who can help to provide exceptional hospitality experiences. As an equal opportunity employer, we are constantly seeking motivated and enthusiastic individuals to join us in various fields, including Construction, Finance, IT, HR, Marketing, and Support Center. To join our dedicated team and be a part of our thriving hospitality community, explore the exciting career opportunities available at https://northland.ca/careers/.

What you’ll do

The Director of Human Resources supports the development and execution of people and culture strategies across the mountain division. This role oversees HR service delivery, employee relations, and occupational health and safety programs while serving as a strategic advisor to resort leadership.

Requirements

Candidates should have progressive HR leadership experience in a complex, fast-paced environment, preferably within hospitality or tourism. A post-secondary education in Human Resources or Business is required, with CPHR or OHS designations considered an asset.

Benefits

• Free access pass
• Discounted lift tickets
• Restaurant discounts
• Retail discounts
• Referral bonus program
• Employee and family assistance program
• Hotel discounts
• Health insurance
• Medical insurance
• Dental insurance
• Vision insurance
• RRSP matching plan

Listed skills

• Change Management · Preferred
• Leadership · Preferred
• Data analysis · Preferred
• Compliance · Preferred
• Coaching · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Human resources strategy
• Employee relations
• Occupational health and safety
• Leadership
• Talent management
• Succession planning
• Workforce planning
• Performance management
• Organizational effectiveness
• Business acumen
• Coaching
• Compliance
• Strategic planning
• Change management
• Data analysis
• Influencing Skills
• Employee Relations
• Strategic Decision Making
• Organizational Strategy
• Employee Relations Investigations
• Influencing Without Authority
• Organizational Change Management
• Accountability
• Talent Management
• HR Service Delivery
• Real Estate Development
• Business Objectives
• Human Resource Strategy
• Organizational Leadership
• Strategic Prioritization
• Asset Management
• Business Acumen
• Customer Service
• Communication
• Continuous Improvement Process
• Employee Engagement
• Performance Management
• Occupational Safety And Health
• Finance
• Marketing
• Problem Solving
• Legislation
• Operations
• Organizational Effectiveness
• Relationship Building
• Safety Culture
• Workforce Planning
• Succession Planning
• Vision Insurance
• Investigation

Job areas

• Human Resources
• Management & Leadership
• Hospitality
• Sports & Recreation
• Security & Safety
• Director of Human Resources
• Human Resource Managers
• Human Resources Managers

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