Education: Secondary (high) school graduation certificate. Tasks: Direct and control daily operations . Evaluate daily operations . Plan and organize daily operations. Establish or implement policies and procedures for staff. Plan and control budget and inventory. Manage contracts for advertising or marketing strategies. Hire, train and supervise staff. Address customers' complaints or concerns. Supervision: 5-10 people. Work conditions and physical capabilities: Attention to detail. Personal suitability: Client focus. Judgement. Organized. Team player. Experience: 2 years to less than 3 years. Support for persons with disabilities: Provides awareness training to employees to create a welcoming work environment for persons with disabilities. Support for newcomers and refugees: Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees . Support for youths: Provides awareness training to employees to create a welcoming work environment for youth. Support for Veterans: Provides awareness training to employees to create a welcoming work environment for Veterans . Support for Indigenous people: Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers . Support for mature workers: Provides staff with awareness training to create a welcoming work environment for mature workers . Supports for visible minorities: Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities.