Coordinator, Volunteer Services
About the role
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Job Number
J0726-0613
Job Title
Coordinator, Volunteer Services
Job Type
Permanent Full Time
Union
Non-Union
City, Province, Country
Lindsay, Ontario, Canada
Department
Human Resources
Open Positions
1
Date Posted
July 20, 2026
Closing Date
July 26, 2026
Salary
$39.449 - $44.401/Hour
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Ross Memorial Hospital (RMH) is an active, acute-care community hospital located in the heart of the City of Kawartha Lakes. Among our acute and continuing care services, our team cares for 45,000 patients per year in the 24/7/365 emergency department, provides orthopedics and ophthalmology, operates a dialysis unit, and is renowned for its mental health programs and restorative seniors care. The Ross family takes pride in providing compassionate, quality patient care.
Position Summary
The Volunteer Services Coordinator is responsible for the recruitment, onboarding, engagement, scheduling, recognition, and ongoing support of Ross Memorial’s Volunteer and Spiritual Care program. This position plays a key role in ensuring volunteers have a meaningful and rewarding experience while supporting exceptional patient, family, and visitor experiences throughout the organization.
Working collaboratively with the RMH Foundation, staff, hospital leaders, and volunteer teams, the Coordinator will develop and maintain a strong Volunteer and Spiritual Care program that aligns with the hospital’s mission and strategic priorities.
Key Responsibilities
Develop and implement recruitment strategies to attract a diverse and engaged volunteer workforce. Work closely with hospital departments to identify volunteer opportunities. Work collaboratively with the Foundation and Nutrition Services department to ensure seamless support of volunteer services to the operational needs of the Gift Shop and Reflections Café. Recruit and onboard new volunteers Build positive relationships with community organizations, schools, and partner agencies. Promote volunteer opportunities through presentations, social media, and community outreach. Manage volunteer schedule Foster a welcoming, inclusive, and positive volunteer culture. Ensure all required documentation, training, confidentiality agreements, and compliance requirements are completed. Provide ongoing coaching, support, and communication to volunteers in a professional and collaborative manner. Coordinate volunteer appreciation and recognition initiatives. Guide the development of goals and objectives for the services within volunteer services and spiritual care to ensure alignment with hospital priorities and initiatives. Evaluate volunteer services and identify opportunities for growth and continuous improvement. Develop policies, procedures, and best practices for volunteer management. Monitor program metrics and prepare reports on recruitment, retention, volunteer hours, and program outcomes. Assist with special projects and community engagement initiatives.
Why Join Us?
Joining the Ross Memorial Hospital means becoming part of a dedicated team committed to enhancing healthcare in our community. You will have the opportunity to make a meaningful impact by building a vibrant volunteer program that supports patients, families, and visitors.
If you are passionate about community engagement, volunteerism, and creating exceptional experiences for others, we encourage you to apply.
This is an on-site primarily office-based position at Ross Memorial Hospital in Lindsay, ON with frequent interaction throughout the hospital and community.
Effective August 31, 2026
Essential Qualifications
Diploma or degree in Human Services or a related field. Minimum 3 years of experience coordinating volunteers, employee engagement, customer service, community relations, or a related field. Experience working in healthcare, not-for-profit, or community organizations is considered an asset. Active membership within one or more relevant professional organizations Knowledge of volunteer management principles and best practices. Experience recruiting, interviewing, training, and supporting volunteers. Excellent interpersonal, communication, and conflict resolution skills. Strong organizational skills with the ability to manage multiple priorities. Demonstrated expertise in program planning, development and evaluation. Demonstrated ability to build positive relationships with individuals from diverse backgrounds. Proficiency with Microsoft Office and volunteer management software. Ability to maintain confidentiality and exercise sound judgment. Must have valid Driver's License and reliable vehicle. Must be able to fulfill the physical requirements of the job, as per the current Physical Demands Analysis.
Preferred Qualifications
Certification in Volunteer Administration (CVA) is considered an asset. Professional Association of Volunteer Leaders – Ontario (PAVRO) Certification Experience planning volunteer recognition events and engagement initiatives. Experience working with seniors, youth volunteers, or healthcare volunteers. Knowledge of accessibility and inclusion principles.
Hours of Work
Flex hour policy in place to maintain 37.5 hours/week. Primarily Monday to Friday days with occasional evening and weekend work required to support volunteer events, community activities. and recruitment events.
Employment Equity
Ross Memorial Hospital is committed to meeting the needs of persons with disabilities. Accommodation will be provided throughout the hiring process at the request of the applicant.
Employees must meet expectations for appropriate, respectful and professional conduct, as set out in the RMH Code of Conduct.
Are you interested in this job?
About ROSS MEMORIAL HOSPITAL
Located in the heart of the City of Kawartha Lakes, Ross Memorial Hospital is an active, acute-care community hospital serving more than 80,000 local residents and seasonal visitors. Among our acute and continuing care services, our team cares for 45,000 patients per year in the 24/7/365 emergency department, provides orthopedics and ophthalmology, operates a dialysis unit, and is renowned for its mental health programs and restorative seniors care. The most recent expansion included the addition of MRI and Cardiac CT service. The Ross Family takes pride in providing compassionate, quality patient care.
Exceptional Care – Together: RMH strives to be an exceptional community hospital, valued by our patients and partners. We provide acute and continuing care, inspired by our patients and families, within a team that is committed to:
• Improving health by anticipating and responding to the health needs of the community; • Collaborating with our health service partners, both in our community and beyond; • Promoting a progressive and healthy work environment.
Similar Jobs
Coordinator, Volunteer Services
About the role
To display this page you need a browser with JavaScript support.
Job Number
J0726-0613
Job Title
Coordinator, Volunteer Services
Job Type
Permanent Full Time
Union
Non-Union
City, Province, Country
Lindsay, Ontario, Canada
Department
Human Resources
Open Positions
1
Date Posted
July 20, 2026
Closing Date
July 26, 2026
Salary
$39.449 - $44.401/Hour
Share Facebook Twitter Email LinkedIn
Ross Memorial Hospital (RMH) is an active, acute-care community hospital located in the heart of the City of Kawartha Lakes. Among our acute and continuing care services, our team cares for 45,000 patients per year in the 24/7/365 emergency department, provides orthopedics and ophthalmology, operates a dialysis unit, and is renowned for its mental health programs and restorative seniors care. The Ross family takes pride in providing compassionate, quality patient care.
Position Summary
The Volunteer Services Coordinator is responsible for the recruitment, onboarding, engagement, scheduling, recognition, and ongoing support of Ross Memorial’s Volunteer and Spiritual Care program. This position plays a key role in ensuring volunteers have a meaningful and rewarding experience while supporting exceptional patient, family, and visitor experiences throughout the organization.
Working collaboratively with the RMH Foundation, staff, hospital leaders, and volunteer teams, the Coordinator will develop and maintain a strong Volunteer and Spiritual Care program that aligns with the hospital’s mission and strategic priorities.
Key Responsibilities
Develop and implement recruitment strategies to attract a diverse and engaged volunteer workforce. Work closely with hospital departments to identify volunteer opportunities. Work collaboratively with the Foundation and Nutrition Services department to ensure seamless support of volunteer services to the operational needs of the Gift Shop and Reflections Café. Recruit and onboard new volunteers Build positive relationships with community organizations, schools, and partner agencies. Promote volunteer opportunities through presentations, social media, and community outreach. Manage volunteer schedule Foster a welcoming, inclusive, and positive volunteer culture. Ensure all required documentation, training, confidentiality agreements, and compliance requirements are completed. Provide ongoing coaching, support, and communication to volunteers in a professional and collaborative manner. Coordinate volunteer appreciation and recognition initiatives. Guide the development of goals and objectives for the services within volunteer services and spiritual care to ensure alignment with hospital priorities and initiatives. Evaluate volunteer services and identify opportunities for growth and continuous improvement. Develop policies, procedures, and best practices for volunteer management. Monitor program metrics and prepare reports on recruitment, retention, volunteer hours, and program outcomes. Assist with special projects and community engagement initiatives.
Why Join Us?
Joining the Ross Memorial Hospital means becoming part of a dedicated team committed to enhancing healthcare in our community. You will have the opportunity to make a meaningful impact by building a vibrant volunteer program that supports patients, families, and visitors.
If you are passionate about community engagement, volunteerism, and creating exceptional experiences for others, we encourage you to apply.
This is an on-site primarily office-based position at Ross Memorial Hospital in Lindsay, ON with frequent interaction throughout the hospital and community.
Effective August 31, 2026
Essential Qualifications
Diploma or degree in Human Services or a related field. Minimum 3 years of experience coordinating volunteers, employee engagement, customer service, community relations, or a related field. Experience working in healthcare, not-for-profit, or community organizations is considered an asset. Active membership within one or more relevant professional organizations Knowledge of volunteer management principles and best practices. Experience recruiting, interviewing, training, and supporting volunteers. Excellent interpersonal, communication, and conflict resolution skills. Strong organizational skills with the ability to manage multiple priorities. Demonstrated expertise in program planning, development and evaluation. Demonstrated ability to build positive relationships with individuals from diverse backgrounds. Proficiency with Microsoft Office and volunteer management software. Ability to maintain confidentiality and exercise sound judgment. Must have valid Driver's License and reliable vehicle. Must be able to fulfill the physical requirements of the job, as per the current Physical Demands Analysis.
Preferred Qualifications
Certification in Volunteer Administration (CVA) is considered an asset. Professional Association of Volunteer Leaders – Ontario (PAVRO) Certification Experience planning volunteer recognition events and engagement initiatives. Experience working with seniors, youth volunteers, or healthcare volunteers. Knowledge of accessibility and inclusion principles.
Hours of Work
Flex hour policy in place to maintain 37.5 hours/week. Primarily Monday to Friday days with occasional evening and weekend work required to support volunteer events, community activities. and recruitment events.
Employment Equity
Ross Memorial Hospital is committed to meeting the needs of persons with disabilities. Accommodation will be provided throughout the hiring process at the request of the applicant.
Employees must meet expectations for appropriate, respectful and professional conduct, as set out in the RMH Code of Conduct.
Are you interested in this job?
About ROSS MEMORIAL HOSPITAL
Located in the heart of the City of Kawartha Lakes, Ross Memorial Hospital is an active, acute-care community hospital serving more than 80,000 local residents and seasonal visitors. Among our acute and continuing care services, our team cares for 45,000 patients per year in the 24/7/365 emergency department, provides orthopedics and ophthalmology, operates a dialysis unit, and is renowned for its mental health programs and restorative seniors care. The most recent expansion included the addition of MRI and Cardiac CT service. The Ross Family takes pride in providing compassionate, quality patient care.
Exceptional Care – Together: RMH strives to be an exceptional community hospital, valued by our patients and partners. We provide acute and continuing care, inspired by our patients and families, within a team that is committed to:
• Improving health by anticipating and responding to the health needs of the community; • Collaborating with our health service partners, both in our community and beyond; • Promoting a progressive and healthy work environment.