About the role
Who you are
- Experience leading recruiting operations or talent coordination in a scaling environment
- Player coach mentality and ability to lead from the front
- Strong systems mindset with hands-on experience managing ATS and tooling
- Proven ability to improve processes and drive operational efficiency
- Experience managing or mentoring team members
- Data-driven approach with strong attention to detail
- Comfortable working in a fast-paced, distributed environment
- Based in Eastern or Central time
What the job involves
- Chainlink Labs is looking for a Senior Manager, Talent Operations to build and scale the operational backbone of our recruiting function
- This role is responsible for ensuring hiring runs efficiently, consistently, and at high quality across a globally distributed team
- You’ll partner closely with Talent Acquisition, People Operations, People Tech, Finance, and other internal stakeholders to build scalable, data-driven hiring frameworks and processes that support Chainlink Lab’s talent goals
- This role is responsible for managing interview scheduling, owning and optimizing our recruiting tech and vendor strategy, and driving improvements in process, data, and documentation
- You’ll also manage a team of Talent Coordinators, setting a high bar for candidate experience and operational excellence
- Design and scale recruiting frameworks and processes
- Lead and develop a team of Talent Coordinators, ensuring high performance and strong candidate experience
- Own end-to-end recruiting operations (scheduling, workflows, SLAs, and process consistency)
- Manage and optimise ATS (we use Ashby) and broader talent systems with People Tech, ensuring data integrity and usability
- Build and maintain clear, scalable documentation and hiring playbooks
- Design and improve recruiting processes to increase efficiency, quality, and scalability
- Develop and maintain recruiting metrics, dashboards, and reporting for leadership
- Partner with Talent Partners and hiring managers to improve hiring workflows and best practices
- Identify and implement tools or automation to improve operational effectiveness
- Evaluate and manage recruiting vendors and tools
The application process
- Deadline to Apply 27 May 2026 at 00:00 BST
- We carefully review all applications and aim to provide a response to every candidate within two weeks after the job posting closes