Overview Join our diverse team and be part of our vision. Think big. Channel your creativity. Make a difference. At Peel Region, we can create lasting impact, together.* Coordinator LTC CBSU Health Services – Long Term Care Status: 1 Regular Full Time Hiring Range: $71,549 - $80,493 per annum Work Mode: Hybrid *see below for more details about this work mode. Location: 10 Peel Centre Dr., Brampton, ON Hours of Work: 35 hours per week, 11am-7pm. Rotating evening shifts are required from Monday through Sunday, weekends, and holidays. May change due to operational needs Who we are: Care. Compassion. Love. Respect. Peel Region's mission of Community for Life is exemplified in our five long-term care Centres through the compassionate, person-centred care we provide. Our goal is to respect the dignity of each person while meeting their individual needs. The employees working in our state-of-the-art care homes are our biggest asset to ensuring our clients receive quality care and respect. While you won't be providing direct client care, you will report to the Supervisor, Centralized Business Unit and play an integral role in maintaining appropriate staffing levels, process all personnel changes and ensure accurate pay for all Long Term Care (LTC) and Adult Day Services (ADS) staff. What you will do in this role: Schedule, confirm, and verify the daily, weekly and monthly scheduling of all LTC & ADS staff across multiple scheduling patterns, locations and shifts Update master and active schedules with information related to new hires, position changes, terminations and leaves of absence as staff complement changes occur Process time off and shift change requests and determine if the request can be accommodated based on departmental thresholds, staffing levels, and collective agreement rules Answer, monitor and act on the Central Staff Phone Line and the ZZG-LTC CBSU mailbox Process all changes for bargaining and non-bargaining staff relevant to salary, status, classification changes, terminations, and other duties as required Maintain seniority lists according to collective agreements Support the completion of employee illness and other specific documentation for short term disability (STD). Report all lost hours (by employee) to the Disability Coordinator on a timely basis Ensure that all staffing data, including attendance, is kept updated daily in PeopleSoft, generate reports related to the scheduling and payroll operations and complete required monthly statistical recording, tracking and reports Complete required audits and participates in relevant aspects of the Continuous Quality Improvement (CQI) program to evaluate and improve client services What the role requires A college diploma in business or office administration plus one (1) year payroll and/or scheduling experience An equivalent combination of education and relevant work experience will also be considered Experience in a health care setting is preferred Strong computer proficiency with working knowledge of MS Word, Excel Outlook and Electronic Information Management (EIM) system Up-to-date knowledge and experience with computerized payroll systems and scheduling systems (i.e. PeopleSoft, JBS) and related processes Knowledge of Human Resources policies and procedures, general accounting procedures and skills to process payroll data, etc Experience working in a unionized environment is an asset Skills/Abilities: Organizational skills to prioritize work to ensure all deadlines are met Effective oral and written communication skills Strong interpersonal and customer service skills to answer inquiries and resolve scheduling and payroll challenges and conflicts Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias Be bold. Think big. Join us. In this role, you’ll benefit from the flexibility of a hybrid work arrangement that prioritizes meaningful in-person connection. A minimum of two days per week on-site is expected, with additional in-person presence as operational needs evolve. This arrangement allows for a blend of in person and hybrid work that adapts to support both organizational priorities and employee flexibility and is subject to change over time. It's important to note that your off-site work location must be within the province of Ontario. This ensures that we're compliant with all regulations and policies. Interview: Our recruitment process will include video conference technology Kindly ensure to regularly monitor your spam and junk email folders, as important communications regarding your application may be directed there. If this opportunity matches your qualifications and experience, please apply on-line. About Us Peel Region consists of the cities of Brampton and Mississauga, and the town of Caledon. Peel Region delivers essential services to more than 1.5 million residents and approximately 200,000 businesses. We’re working to create a community that is safe, inclusive, and accessible. A place where everyone feels they belong and can access the services they need to thrive throughout each stage of life. Our workforce is 6,700 strong and since 1974, we’ve been delivering a wide range of resident focused services. Our services include paramedic services, health programs, long-term care and services for seniors, child care support, garbage collection and recycling, waste water and water treatment, road maintenance, financial assistance, and housing support. Recognized by Canada's Healthy Workplace Month® with the Great Employer Award presented by Excellence Canada, Peel Region is a place where everyone feels they belong. We strive to develop a workplace that values and respects diversity, practices inclusion, recognizes the unique contributions and abilities of all people and facilitates innovative thinking. At Peel Region, people come first. Each employee has an important role within our community and when we work together, it’s impactful. We encourage you to join us in delivering essential services and programs to our diverse community. You won't find a better opportunity than Peel Region. Additional Information Peel Region is committed to a diverse and inclusive workplace where everyone is respected and valued for their contributions, and where everyone is treated fairly and has opportunity to grow and develop. As one of the most diverse regions in Canada, we are committed to establishing a qualified workforce that is reflective of the population we serve.Peel Region is committed to providing accommodations throughout the recruitment process, upon request. If you require accommodation, please notify us and we will work with you to meet your needs. Accessible formats and communication supports are available. Please contact zzg-hrtalentacquisition@peelregion.ca Please be advised, Peel Region uses email to communicate with applicants for open job competitions and does not use AI technology in any part of the recruitment process. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e., testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the position and your application will be removed from the competition.