Education: Other trades certificate or diploma. Tasks: Direct and control daily operations . Evaluate daily operations . Plan and organize daily operations. Establish or implement policies and procedures for staff. Plan and control budget and inventory. Hire, train and supervise staff. Address customers' complaints or concerns. Supervision: 5-10 people. Screening questions: Do you have experience working in this field?. Do you have the required certifications listed in the job posting?. Experience: 3 years to less than 5 years. Employment terms options: Morning. Day. Weekend.