Brock University is located on the traditional territory of the Haudenosaunee and Anishinaabe peoples, many of whom continue to live and work here today. This territory is covered by the Upper Canada Treaties and is within the land protected by the Dish with One Spoon Wampum Agreement. We are one of Canada’s outstanding comprehensive universities, where excellence and innovation thrive! Brock has been recognized as a Top Employer in Hamilton-Niagara for seven consecutive years. We have been ranked #3 as Canada’s Best Employers and top 10 as one of Canada’s Best Employers for Diversity. For 2025, Brock has been proudly recognized as one of Canada’s Top Employers for Company Culture, ranked seventh by Forbes in partnership with Statista. At Brock, you will find a welcoming, inclusive community and an exciting range of meaningful career opportunities. Ignite new possibilities for your career. Break through at Brock. Post End Date: August 14, 2026 at 11:59 PM This job advertisement is to fill an existing vacancy in the OSSTF (Employee Group) About the Role: The Administrative Assistant provides front-line customer service and administrative support for the Co-op, Career and Experiential Education (CCEE) department, serving as a primary point of contact for students, employers, faculty, staff, and external partners. The Administrative Assistant is responsible for maintaining accurate student and employer records, supporting co-op program administration, coordinating recruitment and programming activities, and ensuring the efficient operation of departmental processes and systems. The incumbent also supports reporting, communications, onboarding activities, financial administration, and event logistics to facilitate the delivery of high-quality services and programs. The Administrative Assistant, Co-op, Career & Experiential Education will: Serve as the first point of contact for students, employers, staff, faculty, and members of the public, responding to inquiries by telephone, email, mail, virtual platforms, and in person; Coordinate administrative aspects of employee and student staff onboarding and offboarding processes, including arranging and collecting office keys, swipe cards, computers, phones, purchasing cards, business cards, and required system access; Update and maintain departmental webpages and SharePoint sites to ensure information is accurate and current; Prepare and process invoices, expense claims, purchase orders, cheque requisitions, and other financial documentation; Liaise with Facilities Management, Shipping & Receiving, and other campus departments regarding operational and administrative requests; and Provide administrative support to the Associate Director, management team, and broader CCEE department, including backup support to other administrative staff as required; Maintain accurate student and employer records within departmental databases, including CareerZone; Coordinate, track, and maintain student documentation related to co-op participation, including work permit records and status updates; Maintain student information and records within CareerZone and other applicable systems to ensure data accuracy and integrity; Compile and maintain data used to support departmental planning, reporting, and operational decision-making; Maintain proficiency in departmental systems and technology platforms, including CareerZone, Workday, DB Brock, Brightspace, Microsoft 365, and related applications; Post employer job opportunities in CareerZone and other relevant systems in a timely and accurate manner; Coordinate student and employer interviews, including scheduling, room bookings, virtual meeting arrangements, and distribution of interview schedules; Coordinate logistical arrangements for workshops, events, programs, and information sessions, including room bookings, technology requirements, catering, parking passes, registrations, attendance tracking, and program materials; Prepare and maintain registration lists, attendance records, name tags, and event documentation as required; and Assist with special projects, initiatives, and programming activities as required. Key Skills and Experience: College diploma in a relevant discipline, the equivalent combination of education and experience would be considered; 1-2 years of administrative support experience, including database administration; Excellent computer skills, including Microsoft Office (Word, Excel, Planner, Teams, Booking, etc.), Adobe Acrobat, databases, web-based software, web maintenance, social media, learning management systems (i.e. Brightspace), graphic design tool (i.e. Canva) and Workday; Understanding and appreciation for experiential learning, career development and external partners to the University; Excellent attention to detail and ability to maintain high level of accuracy in work completed and information given; Knowledge of FIPPA and confidentiality requirements; Promotes and embodies inclusivity and respect within the workplace and the broader community; Exceptional verbal communication and interpersonal skills, including maturity, tact, discretion and confidentiality; Ability to demonstrate a high degree of professionalism; Strong customer service skills and customer service orientation; Ability to establish priorities, organize own work; and Strong initiative, quick learner, and ability to function as a self-starter. Preferred or Asset Skills: Experience in a post-secondary environment; and Experience with Orbis platform. Salary and Benefit Information: Job Grade H, Salary Scale ($46,099 - $63,950)* This position includes full comprehensive benefits including tuition waiver. This position will work on site 5 days per week. This position is included in the Ontario Secondary School Teachers Federation (OSSTF) Union and: Salary is therefore determined by the OSSTF Collective agreement.* New members shall be placed on the salary grid at the entry level.* It is Brock University’s policy to give first consideration to qualified internal Brock University OSSTF applicants. We are committed to offering flexible work arrangements where possible as outlined in our Flexible Work Arrangement Policy. As a student-centered organization, all employees are required to work on campus as needed. Brock University is committed to creating a respectful and equitable workplace. We strive to foster a culture of diversity and inclusion in our work and learning environments. We welcome applications from all qualified individuals and actively encourage applications from women, people with disabilities, members of the 2SLGBTQIA+ community, Indigenous Peoples, people who identify as Black, African and/or Caribbean, as racialized and/or as from ethnic and cultural minority groups, and other underrepresented demographic groups at Brock and in the Niagara region. Brock also recognizes intersectionality and the interconnected identities, histories, and experiences of these aforementioned groups. We are committed to inclusive and barrier-free recruitment, and we accommodate the needs of applicants throughout all stages of the recruitment process, as outlined in our Employment Accommodation Policy and consistent with the requirements of the Ontario Human Rights Code. Please contact talent@brocku.ca if you require a disability related accommodation so we can ensure your participation needs are met. Brock University does not use AI Technology at any stage of the recruitment process. We appreciate all applications received. Candidates that are selected for an interview will be contacted. Learn more about Brock University by visiting www.brocku.ca.