Supervisor 1, Employee Scheduling
Top Benefits
About the role
About The Ottawa Hospital
The Ottawa Hospital (TOH) is one of Canada's largest learning and research multi-campus hospitals. With more than 1,400 beds and approximately 17,000 staff, physicians, residents and volunteers, we deliver specialized care to the Eastern Ontario, Western Quebec and Eastern Nunavut regions. At The Ottawa Hospital, we don't just serve our community, we belong to the community. That insight is at the heart of our ambitious plan to reshape the future of healthcare for our community.
From the compassion of our people to the relentless pursuit of new discoveries, The Ottawa Hospital never stops seeking innovative solutions to the most complex health care challenges while continually engaging with the community to support our vision to provide each patient with the kind of care and compassion we would want for our loved ones.
Working together with its research institute, the University of Ottawa, and other partners, the hospital is continually gaining national and international recognition for high-quality patient care, teaching and research, while striving to meet the needs of the culturally diverse community we serve.
Position Information
The Employee Scheduling Supervisor is responsible for the formal supervision of Employee Scheduling Staff, fostering a high performing team that is well positioned to deliver against the needs of our clients.
The Supervisor will participate in recruitment, coaching, performance assessment and disciplinary activities, and will play a key role as a member of the Scheduling Office leadership team in developing and inspiring delivery towards the team mission and goals along with fostering a positive culture focus of collaboration and improvement.
Rotation/Shifts
Days and evenings, including weekends 8 hour shifts.
For information purposes only - The Hospital reserves the right to change.
What You Will Bring
4-year Undergraduate Degree in Human Resources, Business or related filed OR an equivalent combination of education and experience; 2 years of supervisory experience or 3 years of progressive experience in scheduling with guidance, team leadership, coaching and mentorship experience; Experience working in a large, complex, unionized organization; Experience with driving continuous improvement and implementing process and program improvements; In-depth knowledge of scheduling language in the applicable collective agreements; Knowledge of scheduling systems and scheduling employees in a complex, unionized, 24/7 environment; Ability to analyze problems, develop and assess solutions and provide recommendations in a clear and compelling manner; Ability to inspire others through passion, energy and positivity, and a compelling vision of the future; Proven ability to lead with focus, including strong prioritization, planning and follow-through abilities; Demonstrated ability to build strong relationships with others and foster collaboration; Ability to develop self and others, including providing effective feedback and coaching to others; Willingness and ability to role model the TOH values (Commitment to Quality, Compassion, Working Together and Respect for the Individual); Ability to share knowledge with others and provide training; Strong sense of accountability with a commitment to achieving high standards and to enforce policies and procedures; Demonstrated ability to effectively and calmly handle conflict situations.
You will stand out with:
Familiar with TOH programs (i.e. knowledge of hospital policies, familiarity with the function, performance and complexity of each department and how they relate / affect one another); Proficiency in English and French oral expression (level 4-advanced) and comprehension (level 4-advanced).
The Ottawa Hospital uses a 5-level language proficiency scale to define the required level of language skills in English and in French for positions at the Hospital, and to evaluate job candidate language skills. Language proficiency requirements are based on the nature of the position and the level of interaction with French and English speaking clients.
Click here for additional information on The Ottawa Hospital's language proficiency levels.
What You Can Expect From Us
The Ottawa Hospital is committed to providing a healthy, safe, and inclusive work environment for everyone. We are driven by our purpose to provide each patient with the world-class care, exceptional service and compassion we would want for our loved ones.
We offer an attractive and equitable compensation package including a comprehensive benefits package, a Defined Benefit Pension (DBP) plan, and insurance protection. We also offer discounts from choice providers on a variety of products and services.
The Ottawa Hospital provides various Health and Wellness resources as well as opportunities for personal and professional development opportunities from our in-house Learning and Leadership Development team to help align your goals with your career objectives.
Interested? Apply today!
If you are passionate about what you do, motivated by improving the health of the community, excited by leading-edge medical technology, and as committed to excellence, quality and patient safety as we are, we would like to hear from you. Please submit an on-line application for the position you are interested in. We thank all those who apply but only those selected for further consideration will be contacted.
The Ottawa Hospital is an equal opportunity employer and is committed to providing an inclusive work environment. Candidates are encouraged to request accommodations throughout all stages of the recruitment process. These accommodation requests will be kept confidential. To request an accommodation or if you have any questions regarding accessibility, please contact TOHRecruitment@toh.ca
About The Ottawa Hospital
The Ottawa Hospital is one of Canada’s largest learning and research hospitals, with more than 1,100 beds, approximately 12,000 staff members and an annual budget of about $1.2 billion.
Our focus on learning and research helps us develop new and innovative ways to treat patients and improve care. As a multi-campus hospital affiliated with the University of Ottawa, we deliver specialized care to the Eastern Ontario region, but our techniques and research discoveries are adopted around the world. We engage the community at all levels to support our vision for better patient care.
From the compassion of our people to the relentless pursuit of new discoveries, The Ottawa Hospital never stops seeking solutions to the most complex health-care challenges.
L’Hôpital d’Ottawa Inspiré par la recherche. Guidé par la compassion.
L’Hôpital d’Ottawa est l’un des plus importants hôpitaux d’enseignement et de recherche au Canada. Il est doté de plus de 1 100 lits, d’un effectif de quelque 12 000 personnes et d’un budget annuel d’environ 1,2 milliard de dollars.
L’enseignement et la recherche étant au cœur de nos activités, nous possédons les outils qui nous permettent d’innover et d’améliorer les soins aux patients. Affilié à l’Université d’Ottawa, l’Hôpital fournit sur plusieurs campus des soins spécialisés à la population de l’Est de l’Ontario. Cela dit, nos techniques de pointe et les fruits de nos recherches sont adoptés partout dans le monde. Notre vision consiste à améliorer la qualité des soins et nous mobilisons l’appui de toute la collectivité pour mieux y parvenir.
Par la compassion de son personnel et la quête perpétuelle de nouvelles découvertes, L’Hôpital d’Ottawa cherche sans relâche des solutions aux défis les plus complexes en santé.
Similar Jobs
Supervisor 1, Employee Scheduling
Top Benefits
About the role
About The Ottawa Hospital
The Ottawa Hospital (TOH) is one of Canada's largest learning and research multi-campus hospitals. With more than 1,400 beds and approximately 17,000 staff, physicians, residents and volunteers, we deliver specialized care to the Eastern Ontario, Western Quebec and Eastern Nunavut regions. At The Ottawa Hospital, we don't just serve our community, we belong to the community. That insight is at the heart of our ambitious plan to reshape the future of healthcare for our community.
From the compassion of our people to the relentless pursuit of new discoveries, The Ottawa Hospital never stops seeking innovative solutions to the most complex health care challenges while continually engaging with the community to support our vision to provide each patient with the kind of care and compassion we would want for our loved ones.
Working together with its research institute, the University of Ottawa, and other partners, the hospital is continually gaining national and international recognition for high-quality patient care, teaching and research, while striving to meet the needs of the culturally diverse community we serve.
Position Information
The Employee Scheduling Supervisor is responsible for the formal supervision of Employee Scheduling Staff, fostering a high performing team that is well positioned to deliver against the needs of our clients.
The Supervisor will participate in recruitment, coaching, performance assessment and disciplinary activities, and will play a key role as a member of the Scheduling Office leadership team in developing and inspiring delivery towards the team mission and goals along with fostering a positive culture focus of collaboration and improvement.
Rotation/Shifts
Days and evenings, including weekends 8 hour shifts.
For information purposes only - The Hospital reserves the right to change.
What You Will Bring
4-year Undergraduate Degree in Human Resources, Business or related filed OR an equivalent combination of education and experience; 2 years of supervisory experience or 3 years of progressive experience in scheduling with guidance, team leadership, coaching and mentorship experience; Experience working in a large, complex, unionized organization; Experience with driving continuous improvement and implementing process and program improvements; In-depth knowledge of scheduling language in the applicable collective agreements; Knowledge of scheduling systems and scheduling employees in a complex, unionized, 24/7 environment; Ability to analyze problems, develop and assess solutions and provide recommendations in a clear and compelling manner; Ability to inspire others through passion, energy and positivity, and a compelling vision of the future; Proven ability to lead with focus, including strong prioritization, planning and follow-through abilities; Demonstrated ability to build strong relationships with others and foster collaboration; Ability to develop self and others, including providing effective feedback and coaching to others; Willingness and ability to role model the TOH values (Commitment to Quality, Compassion, Working Together and Respect for the Individual); Ability to share knowledge with others and provide training; Strong sense of accountability with a commitment to achieving high standards and to enforce policies and procedures; Demonstrated ability to effectively and calmly handle conflict situations.
You will stand out with:
Familiar with TOH programs (i.e. knowledge of hospital policies, familiarity with the function, performance and complexity of each department and how they relate / affect one another); Proficiency in English and French oral expression (level 4-advanced) and comprehension (level 4-advanced).
The Ottawa Hospital uses a 5-level language proficiency scale to define the required level of language skills in English and in French for positions at the Hospital, and to evaluate job candidate language skills. Language proficiency requirements are based on the nature of the position and the level of interaction with French and English speaking clients.
Click here for additional information on The Ottawa Hospital's language proficiency levels.
What You Can Expect From Us
The Ottawa Hospital is committed to providing a healthy, safe, and inclusive work environment for everyone. We are driven by our purpose to provide each patient with the world-class care, exceptional service and compassion we would want for our loved ones.
We offer an attractive and equitable compensation package including a comprehensive benefits package, a Defined Benefit Pension (DBP) plan, and insurance protection. We also offer discounts from choice providers on a variety of products and services.
The Ottawa Hospital provides various Health and Wellness resources as well as opportunities for personal and professional development opportunities from our in-house Learning and Leadership Development team to help align your goals with your career objectives.
Interested? Apply today!
If you are passionate about what you do, motivated by improving the health of the community, excited by leading-edge medical technology, and as committed to excellence, quality and patient safety as we are, we would like to hear from you. Please submit an on-line application for the position you are interested in. We thank all those who apply but only those selected for further consideration will be contacted.
The Ottawa Hospital is an equal opportunity employer and is committed to providing an inclusive work environment. Candidates are encouraged to request accommodations throughout all stages of the recruitment process. These accommodation requests will be kept confidential. To request an accommodation or if you have any questions regarding accessibility, please contact TOHRecruitment@toh.ca
About The Ottawa Hospital
The Ottawa Hospital is one of Canada’s largest learning and research hospitals, with more than 1,100 beds, approximately 12,000 staff members and an annual budget of about $1.2 billion.
Our focus on learning and research helps us develop new and innovative ways to treat patients and improve care. As a multi-campus hospital affiliated with the University of Ottawa, we deliver specialized care to the Eastern Ontario region, but our techniques and research discoveries are adopted around the world. We engage the community at all levels to support our vision for better patient care.
From the compassion of our people to the relentless pursuit of new discoveries, The Ottawa Hospital never stops seeking solutions to the most complex health-care challenges.
L’Hôpital d’Ottawa Inspiré par la recherche. Guidé par la compassion.
L’Hôpital d’Ottawa est l’un des plus importants hôpitaux d’enseignement et de recherche au Canada. Il est doté de plus de 1 100 lits, d’un effectif de quelque 12 000 personnes et d’un budget annuel d’environ 1,2 milliard de dollars.
L’enseignement et la recherche étant au cœur de nos activités, nous possédons les outils qui nous permettent d’innover et d’améliorer les soins aux patients. Affilié à l’Université d’Ottawa, l’Hôpital fournit sur plusieurs campus des soins spécialisés à la population de l’Est de l’Ontario. Cela dit, nos techniques de pointe et les fruits de nos recherches sont adoptés partout dans le monde. Notre vision consiste à améliorer la qualité des soins et nous mobilisons l’appui de toute la collectivité pour mieux y parvenir.
Par la compassion de son personnel et la quête perpétuelle de nouvelles découvertes, L’Hôpital d’Ottawa cherche sans relâche des solutions aux défis les plus complexes en santé.