Position: HR Administrator

Reports To: Manager, Human Resources

Department: Human Resources

Supervisory Role: No

Location: Remote, U.S. FLSA Status: Full-Time, Exempt

 

POSITION OVERVIEW

The HR Administrator is responsible for the daily administration of payroll, benefits, HR systems, employee records, and other Human Resources processes. The role coordinates recurring HR activities, maintains employee information and documentation, and provides administrative support. The HR Administrator supports the delivery of reliable Human Resources services that strengthen the employee experience and Changent mission.

 

ESSENTIAL DUTIES & RESPONSIBILITIES

45% | Payroll & Benefits Administration

• Process payroll and review employee changes, earnings, deductions, and other payroll information.
• Review payroll for accuracy, reconcile discrepancies, and coordinate corrections.
• Process employee stipends, rewards, and supplemental payments.
• Coordinate benefit enrollments, changes, and qualifying life events with the benefits broker.
• Coordinate employee leave requests, including FMLA, with the PEO.
• Support 401(k) administration, including enrollments, changes, contributions, and provider coordination.
• Respond to employee questions related to payroll, benefits, and retirement plans.
• Coordinate open enrollment and other annual benefits activities.
• Maintain payroll and benefits records and support related audits and reporting.

 

35% | HR Administration & Systems

• Maintain employee data and process personnel changes in HR systems.
• Coordinate onboarding and offboarding activities, including employee documentation, system updates, orientation scheduling, and exit surveys.
• Maintain organized and accurate employee files and records.
• Complete routine HR system updates, testing, troubleshooting, and data audits.
• Manage the People Operations and Recruit inboxes and respond to or route requests.
• Process employment verifications and other routine HR requests.
• Maintain HR forms, templates, trackers, and standard documentation.

 

20% | HR Coordination & Department Support

• Maintain HR calendars and track recurring deadlines, activities, and deliverables.
• Coordinate meetings, interviews, and other HR scheduling needs.
• Maintain organized shared resources using established naming and filing conventions.
• Track HR requests and follow up on outstanding items.
• Support recurring reports, audits, compliance activities, and department projects.
• Coordinate routine requests with HR vendors and service providers.
• Provide administrative support to the Human Resources team.

 

KNOWLEDGE, SKILLS, AND EXPERIENCE

• Bachelor’s degree in Human Resources, Business Administration, or a related field, or equivalent combination of education and experience.
• Minimum of 4 years of Human Resources administrative experience, including hands-on payroll and benefits administration.
• Working knowledge of payroll practices, employee benefits, 401(k) plans, and leave administration.
• Experience working with HRIS, payroll, benefits, and applicant tracking systems.
• Strong organizational skills with the ability to manage priorities, recurring deadlines, calendars, and administrative processes.
• Exceptional attention to detail and accuracy when working with employee data, payroll information, and records.
• Demonstrated ability to maintain organized files and records using consistent naming conventions and document management practices.
• Ability to track requests and assignments through completion with follow-through.
• Ability to identify and resolve routine issues and escalate matters appropriately.
• Strong written and verbal communication skills with a service-oriented approach to employee support.
• Ability to handle confidential and sensitive information with discretion.
• Proficiency with Microsoft 365, including Excel, Outlook, Word, Teams, and SharePoint.

 

SUPERVISORY RESPONSIBILITIES

This position reports to the Manager, Human Resources and does not have any direct reports.