Recruitment Associate (Temporary Contract)

About IntouchCX IntouchCX is a global leader in digital customer experience management, back office processing, trust & safety solutions, and AI services. For over 25 years, we’ve scaled with soul, building trusted long-term partnerships and empowering our people to drive positive change. About The Job We are changing the way people think about customer service, and we need your help! We’re seeking a Recruitment Associate for the recruitment of our customer service representatives. As Recruitment Associate, You Will… Partner with Recruitment Managers to determine staffing needs Interact with applicants & respond to initial inquiries Process and track applicant job submissions Conduct & request tests needed for hiring Recommend ways of improving recruiting process Participate in job fairs & hiring events Build relationships with internal employees Ensure orientation and the onboarding process runs smoothly As Recruitment Associate, You Have… A love for people and thrives in a team environment A professional and mature attitude Excellent organizational skills and ability to handle a high volume of work Good judgment on sensitive issues and can maintain confidentiality Previous experience with interviewing and selecting candidates is an asset 1-2 years administrative experience in a fast-paced environment IntouchCX provides Equal Employment Opportunities in accordance with all provincial and federal laws. IntouchCX is committed to ensuring equality of opportunity in all aspects of employment and does not discriminate based on protected characteristics. IntouchCX is committed to accommodating persons with disabilities. If you need accommodation at any stage of the application process or want more information on our accommodation policies, please let us know. Benefits of Working as a Recruitment Associate… Industry-leading medical, vision, and dental benefit plans + paid time off benefits Amazing career growth opportunities

The Recruitment Associate partners with managers to determine staffing needs and manages the end-to-end applicant process from initial inquiry to onboarding. They also participate in hiring events and recommend improvements to the recruiting process.

Candidates should have 1-2 years of administrative experience in a fast-paced environment and a professional attitude. Previous experience with interviewing and selecting candidates is considered an asset.

• Medical Benefit Plans • Vision Benefit Plans • Dental Benefit Plans • Paid Time Off • Career Growth Opportunities

Identified from the job description. Confirm important requirements above.

• Recruiting
• Interviewing
• Candidate Selection
• Onboarding
• Administrative Support
• Organizational Skills
• Confidentiality
• Staffing Needs Analysis
• Applicant Tracking
• Relationship Building

• Human Resources
• Administrative
• Customer Service & Support
• Consulting

Minimum experience

0+ years

Apply by

Aug 29, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Entry level