Student Recruitment Project Officer – Course Information

Job summary

Provide operational support for student recruitment and help develop and continuously improve course information and updates for prospective students. Work with recruitment, marketing, academic, and professional services colleagues across the UHI partnership to deliver accurate, customer-focused information and communications.

Job details

UHI is the United Kingdom’s leading integrated university encompassing both further and higher education. We are more than a college and more than a traditional university: a diverse, flexible partnership, rooted in our communities and driven by their needs. Our network of colleges, specialist teaching centres and internationally recognised research institutes delivers supported, flexible learning from access level to PhD. To support our work we are recruiting to the following role: Student Recruitment Project Officer – Course Information Salary range £29,145 to £31,849 per annum Duration Fixed Term until end July 2028 Working hours 35 hours per week Location UHI House, Inverness, or other location as agreed Closing Date 29th November 2026 Student Recruitment Project Officer – Course Information Working within the context of a developing student recruitment strategic framework during a period of transformational change for the university partnership, this is a key fixed-term role to provide essential operational capacity alongside supporting the further development and continuous improvement of UHI’s Course Information and Updates requirements for prospective students. Reporting to the Student Recruitment and Marketing Manager, and working closely with student recruitment, marketing, academic and professional services colleagues across the UHI partnership, this role is ideal for someone with a strong customer service orientated mindset who can demostrate experience delivering excellent customer focussed communications and information. Bringing a combined ability for excellent communication and relationship management skills alongside strong data literacy, reporting and attention to detail, the successful candidate for this exciting role will be a champion of the UHI brand, student experience and high quality provision. Funded as part of a fixed term growth project within the university’s Student Recruitment and Growth portfolio, this role is funded to the end of July 2028. Whilst there may be an opportunity for this role to transition into a longer-term or permanent position at the end of this period, there is no guarantee of extension. Opportunities for secondment are welcomed. A detailed job description and person specification for the post are attached. Applicants with informal questions are encouraged to contact Hannah Sutherland by email to hannah.sutherland@uhi.ac.uk. Pay And Benefits This role is linked to grade 5 on the UHI payscale. The starting salary for this position will normally be in the range £29,145 to £31,849 per annum. This post is fulltime, fixed-term to end-July 2028, and will involve working 35 hours per week on a working pattern as agreed with your line manager. This post is subject to a Disclosure Scotland Protection of Vulnerable Groups (PVG) Scheme check, so please let us know if you are currently a PVG scheme member. The workplace pension scheme we provide to workers grade five and below is the Local Government Pension Scheme (LGPS). This is a qualifying pension scheme, which means it meets or exceeds the government’s standards. Full information about the scheme can be found on the Highland Council’s Pension Fund website http://www.highlandpensionfund.org/. Full-time posts carry a total of 42 days leave per annum. It is practice that, with the exception of a Christmas and New Year closure, leave may be taken at any time of year, subject to the requirements of the post and department and with the permission of your line manager. Recruitment Process When completing the application form please ensure that you clearly evidence how you meet the selection criteria identified on the relevant person specification. The deadline for submitting your application is Sunday 29th November 2026 at 11.59pm. Shortlisting will take place the week commencing 30th November 2026 If you have any queries regarding our recruitment and selection process, or if you would like to request any reasonable adjustments to either the recruitment process or the prospective job, please contact the HR team as soon as possible. Interviews will be held w/c 7th December 2026. Job description Person specification Further information Terms and conditions Guidance notes for candidates Summary of terms and conditions of employment Apply online UHI Employee Benefits At UHI, we offer a supportive, flexible and rewarding place to work, with a range of benefits including: 42 days’ annual leave (pro rata) Attractive pension scheme and options for additional contributions Flexible working and family-friendly policies Occupational sick pay and an Employee Assistance Programme (incl. spousal support) High-street and online retail discounts 10% off Highlife Highland memberships Cycle to Work scheme Contribution towards DSE prescription glasses Free parking and EV charging (where available) LinkedIn Learning access for ongoing professional development Long-service awards and active social events If you have any queries about the application process please contact the HR Office at HR@uhi.ac.uk.

What you’ll do

Provide operational support for student recruitment and help develop and continuously improve course information and updates for prospective students. Work with recruitment, marketing, academic, and professional services colleagues across the UHI partnership to deliver accurate, customer-focused information and communications.

Requirements

The posting emphasizes a strong customer-service mindset and experience delivering excellent customer-focused communications and information. Candidates should demonstrate strong communication and relationship-management skills, data literacy, reporting ability, and attention to detail.

Benefits

• 42 Days' Annual Leave
• Local Government Pension Scheme
• Flexible Working
• Family-Friendly Policies
• Occupational Sick Pay
• Employee Assistance Programme
• Retail Discounts
• Discounted Highlife Highland Memberships
• Cycle to Work Scheme
• Contribution Towards Prescription Glasses
• Free Parking
• Electric Vehicle Charging
• LinkedIn Learning
• Long-Service Awards
• Social Events

Listed skills

• Customer service · Preferred
• Communication · Preferred
• Reporting · Preferred
• Attention to detail · Preferred
• Continuous Improvement · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer Service
• Customer-Focused Communication
• Communication
• Relationship Management
• Data Literacy
• Reporting
• Attention to Detail
• Student Recruitment
• Course Information Management
• Marketing
• Information Management
• Continuous Improvement
• Brand Advocacy
• Stakeholder Collaboration

Job areas

• Education
• Marketing
• Customer Service & Support
• Administrative