Senior Labour and Employee Relations Advisor

We are searching for a permanent Senior Labour & Employee Relations Advisor to join our Human Resources team. In this role, you will serve as a trusted advisor to leaders across a highly unionized organization, providing expert guidance on labour relations, collective agreement interpretation, grievance management, workplace investigations, performance management, attendance management, accommodations, return-to-work planning, and organizational change. We're seeking a seasoned labour relations professional with strong experience in unionized environments, including collective agreement administration, grievance resolution, arbitration support, employment legislation, and workplace investigations. You are a confident relationship builder who can influence leaders, collaborate effectively with union representatives, and provide practical solutions to complex employee relations issues. During your first year, you will focus on building strong partnerships with leaders and union stakeholders, developing a deep understanding of the organization's labour relations environment, and establishing yourself as a trusted subject matter expert. The ideal candidate is adaptable, solutions-oriented, and comfortable navigating complex situations where priorities can shift. You bring sound judgment, strong stakeholder management skills, and a proven ability to support leaders in a fast-paced labour relations environment. If you have experience as a Labour Relations Advisor, Labour Relations Consultant, Labour Relations Specialist, Employee Relations Advisor, Senior HR Advisor, or HR Business Partner within a unionized environment, we'd like to hear from you. Key Details: Position: Senior Labour and Employee Relations Advisor Location: Hybrid- 3 days in the office and 2 days work from home depending on the needs of the department ( 4250 Canada Wy, Burnaby, BC V5G 4W6) Compensation: PBC’s compensation program is built on a pay-for-performance philosophy, rewarding both individual and organizational achievements. The typical hiring range for this position is $90,000 - $120,000 per year, with the starting salary determined based on a combination of skills, education, experience, and internal equity. As part of our total rewards package, you’ll be eligible for our annual bonus program. About Pacific Blue Cross Pacific Blue Cross (PBC) has been British Columbia's leading benefits provider for over 80 years. We are an independent, not-for-profit society with strong roots in BC’s health care system. We provide health, dental, life, disability, and travel coverage to 1 in 3 British Columbians through employee group plans and individual plans. We are fueled by a commitment to keep health care sustainable for all British Columbians. Through our PBC Health Foundation, we fund projects that improve health outcomes directly related to mental health and wellbeing as well as the prevention and/or management of chronic disease. We are interested in finding people who want to make a difference and who are looking to grow their career with us. We offer an attractive compensation and benefits package. Our workplace culture values health and wellness, diversity and equality, continuing education, environmental sustainability and giving back to the community Perks Hybrid work environment - 3 days in the office and 2 days work from home depending on the needs of the department. Flexible working hours of 7.5 hours per day, Monday to Friday (i.e., 37.5 hours per week). Paid vacation starts at 4 weeks per year, and increases with years of service. Generous benefits, including extended health, dental, and life insurance; depending on the plan that you choose, these benefit premiums can be 100% paid by PBC. PBC contributes the equivalent of 8% of your base salary to a Defined Contribution pension plan. No employee contribution or matching is required, giving you more take-home pay. Retiree Benefits plan that is available to employees who have at least 10 years of service with PBC and have reached the age of 55. Onsite gym, cafeteria, and access to virtual doctors/counsellors 24/7 via our Employee Family Assistance Program! Key Ways This Position Makes an Impact If you're passionate about labour relations and enjoy solving complex workplace challenges, this is an opportunity to make a meaningful impact in a highly unionized environment. In this role, you will help leaders confidently navigate employee and labour relations matters, strengthen union-management relationships, and influence positive workplace outcomes. Your expertise in collective agreement interpretation, grievance management, workplace investigations, and labour relations strategy will help reduce organizational risk, support fair and consistent decision-making, and foster an engaged and respectful workplace culture. You will build trusted relationships with leaders, employees, and union representatives while providing practical guidance on performance management, attendance, discipline, accommodations, and organizational change. Through your ability to coach, influence, and solve complex issues, you will play a key role in creating positive employee experiences and supporting the organization's long-term success. Key Experiences You Bring To This Role Bachelor’s degree (or equivalent) in Business with a major in Human Resources, or equivalent discipline. 5 – 8 years of experience in a Labour Relations capacity, advising managers on all employee relations matters in a unionized environment including performance management, administrative and progressive discipline processes, grievance management, conflict resolution, and terminations. Extensive knowledge of labour relations and related employment legislation and practice It’s preferred and considered an asset if you have: A Chartered Professional in Human Resources (CPHR) designation, or equivalent. If you’re excited about taking on this opportunity, we invite you to apply today and start the conversation with us about this position.

Serve as a trusted advisor to leaders in a highly unionized organization, providing expert guidance on labour relations and collective agreement administration. Manage grievances, workplace investigations, and performance management while fostering positive union-management relationships.

Requires a bachelor's degree in Business/HR and 5-8 years of experience in a labour relations capacity within a unionized environment. Extensive knowledge of employment legislation is required, and a CPHR designation is preferred.

• Annual Bonus Program • Hybrid Work Environment • Flexible Working Hours • Paid Vacation • Extended Health Insurance • Dental Insurance • Life Insurance • Defined Contribution Pension Plan • Retiree Benefits Plan • Onsite Gym • Cafeteria • Employee Family Assistance Program

Identified from the job description. Confirm important requirements above.

• Labour Relations
• Employee Relations
• Collective Agreement Interpretation
• Grievance Management
• Workplace Investigations
• Performance Management
• Attendance Management
• Return-To-Work Planning
• Organizational Change
• Arbitration Support
• Employment Legislation
• Stakeholder Management
• Conflict Resolution
• Coaching
• Influence
• Relationship Building

• Human Resources
• Management & Leadership
• Legal
• Healthcare
• Finance & Accounting

Minimum education

Professional degree

Minimum experience

5+ years

Apply by

Sep 18, 2026

Posting language

English

Working hours

38 hours per week

Office presence

3 days per week

Seniority

Mid-Senior level

Application method

Direct apply is available