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Coordinator, HR DC/WH Operations

February 5 2020
Industries Retail
Categories HR, Training, Generalist, Recruitment, Staffing, Compensation -Benefits, Health, Security, Disability, Labor Relations - Legal, HR support
Mont-Royal, QC

Dollarama is Canada's leading national operator of dollar discount stores and has grown to become a Canadian success story.

Dollarama employs approximately 20,000 retail employees, including full-time, part-time, and temporary employees. In addition, Dollarama employs approximately 350 head office employees housed in an eco-friendly headquarters located in Montreal, with annual sales of more than 3 billion dollars.

Dollarama is committed to meeting and exceeding its customers' needs through providing a comfortable and convenient shopping experience with the right merchandise at an affordable price that will keep its customers coming back.

Position Summary

Providing generalist HR support to the Distribution Center and Warehouse (DC/WH) operations, the incumbent will be responsible for answering to employee and manager HR questions as well as carrying out various administrative HR tasks. In their role the HR Coordinator's efforts will be focused on but not limited to employee relations, health and safety, recruitment, training, and payroll and benefits.

Key Accountabilities

  • Act as a first point of contact for employees and managers regarding HR questions;
  • Assist in employee relations and disciplinary cases;
  • Manage CNESST claims and track H&S statistics;
  • Update Employee files;
  • Prepare employment confirmation letters;
  • Request and deliver offers of employment and promotion letters;
  • Participate in the onboarding process of new hires, conduct integration, retention and exit interviews for DC/WH employees;
  • Assist employees with their portal access;
  • Ensure employees have valid work or study permits;
  • Track various documents and reports;
  • Participate in HR and corporate projects;
  • Provide back up for HR systems, background check requests, and health and safety disability files; and
  • Execute any other additional support required by the HR team as needed.

Job Requirements

  • Undergraduate degree or diploma in Human Resources, Industrial Relations, Business Administration and/or a related program is mandatory;
  • Three (3) years of experience in a similar position;
  • Experience in a DC or WH environment is an asset;
  • Strong interpersonal skills;
  • Excellent organizational skills, with proven ability to handle multiple requests in tight deadlines, a strong attention to detail with ability to produce accurate reports;
  • Resourceful and autonomous;
  • Proficiency of the Microsoft Office suite (Word, PowerPoint, Excel and Outlook);
  • Knowledge of SAP and Kronos, an asset; and
  • Bilingual in English and French (written and oral).

If you are excited by the opportunity to join a dynamic team and work for a highly successful and growing Canadian company, please apply online.

We thank all candidates for their interest. Please note that only qualified candidates will be contacted. network