At UAP, we believe we don't just deliver car and heavy vehicle parts all around the country; we also help keep Canadians moving forward. This makes for a special kind of workplace. We have the experience and strength of our 100-year legacy and the desire to always do better for our team members and clients. Our 5000 colleagues proudly serve thousands of customers every day across Canada.
If the hat fits, we'd be proud to have you wear it! Send us your resume and join a people-centric company with a reputation of excellence.
The primary role of the Employee Service Center Agent is to develop a strong relationship with our clients by offering an outstanding service experience. The ESC Agent is the primary point of contact in the resolution, escalation or re-direction of enquiries in line with ESC guidelines to telephone and writing enquiries from all employees. Performing in a team environment, the Employee Service Center (ESC) Agent is responsible for the execution of Call Center operations providing information and support to all GPC Canada employees on a wide variety of HR subject matter areas, including HR policy and process, benefits, payroll, learning, performance and all HR related aspects.
Specific responsibilities include:
To join our team, you need:
UAP is a diverse community that promotes inclusion and respect. The sum of our individual differences, experiences, knowledge, self-expression, unique capabilities, and talents, represents the richness of our culture. During the selection process, let us know if you need any accommodations. This information will be kept entirely confidential and will only be used to ensure you have a fair and pleasant experience with us
We will contact you as soon as possible if we think we have the hat for you!