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Training Specialist

June 15 2021
Industries Tourism, Passengers transportation
Categories Aerospace, Aviation, Airport, HR, Training, Test, Flight Simulation, Training, Training - Development - Improvement
Mississauga, ON


Company : Sunwing Airlines Inc.

Sunwing Travel Group is the largest vertically integrated travel group in North America and during this unprecedented time, we are continuing to search for top talent. We are looking for candidates who are EPIC (entrepreneurial, passionate, innovative, and customer-centric) to join our team and help deliver our purpose “passionate people making vacation dreams come true”. To abide by social distancing guidelines and local regulations, our current hiring process may include telephone or video call interviews and onboarding will be provided virtually when possible, or in-person in accordance with physical distancing guidelines.

With our own award-winning airline, the largest resort chain across the Caribbean, Mexico, and Central America with over 30 properties, a destination management company, and retail businesses, Sunwing is uniquely positioned to be with customers throughout their entire vacation journey.

Click here to learn more about our Safe with Sunwing commitment and how Sunwing is keeping its employees and customers safe.

About You:

You are an outgoing, passionate meticulous and tech savvy trainer. You are a team player responsible for developing, maintaining, tracking, coordinating and delivering training for Sunwing Airlines airport teams. You will report to the Manager of Customer Experience, Compliance & Training. As a Training and developing Specialist, you have excellent computer skills and are well versed in Microsoft Office programs as well as training development software. You are proactive, innovative, and thrive in a fast-paced changing environment.

What You’ll Do:

  • Support and deliver Airport Services Training in a classroom and online environment at airports across the network
  • Initiate and provide all training needs to new airports joining the network to ensure operational and administrative readiness prior to start up.
  • Ensure training material and exams reflect current operating procedures.
  • Oversee the Train the Trainer program.
  • Providing continuous improvement for our training program.
  • Liaising the De-icing training and compliance program.
  • Manage Training Records to comply with regulatory requirements.
  • Maintain department training forms and templates.
  • Ensure an accurate and up to date Learning Management System (LMS).
  • Provide guidance to internal stakeholders regarding airport processes.
  • Evaluate and identify differences in training needs for Wet/Damp lease operations with partner airlines.
  • Provide coaching and operational support to frontline staff at airports.
  • Review, evaluate and modify proposed and existing programs based on audit trends, operational changes, and feedback.
  • International travel may be required
  • Co-ordinate training events (locations, schedule, agenda etc.)
  • Other duties as assigned.

What You’ll Need:

  • Ability to obtain a Transport Canada Security Clearance (Mandatory)
  • Post Secondary Education in training, aviation management or equivalent aviation experience
  • Excellent facilitation and instructing skills.
  • Have a minimum of 3 years operational experience in aviation environment
  • Excellence spoken and written English. Other languages (Spanish/French) an asset.
  • Experience with training development and training software preferred.
  • Proficiency in Microsoft office suite products.
  • Attention to detail and strong organizational skills
  • Excellent time management and problem-solving skills

What You’ll Be A Part Of:

  • Grow your career with challenging and rewarding work that makes a difference.
  • Opportunity to give back through our social responsibility initiatives.
  • Work with a fun, passionate, travel-loving team!
  • See for yourself! @sunwinglife.

If you are interested in this position, please submit your application. We thank all who apply however only those who meet the qualifications will be contacted.

At Sunwing, diversity is important to us. Click here to learn about how Diversity and Inclusion have always been, and continues to be, a top priority for us. We are proud that our workforce is made up of passionate people from all experiences and backgrounds. We are also committed to employment equity and to fostering an inclusive, accessible environment. We welcome applications from everyone. We will accommodate all applicants throughout the hiring process. If you are an individual who requires accommodation to apply to this position, please email or call 416 859 2973. network