Training Manager - Bier Markt

March 31 2019
Industries Food, Catering, Beverage, Tobacco
Categories HR, Training, Training - Development - Improvement
Toronto, ON

Why do we get out of bed in the morning to come here? What do we offer the world? What would be lost if the Bier Markt didn’t exist?


At the Bier Markt, we believe BIER IS ART and when PAIRED WITH FOOD it unlocks a new experience. We call it the GUIDED JOURNEY and it is the GIFT that we share with the WORLD.

We're hiring a Training Manager for our 600 King St W, Toronto, ON location!


We stay true to our purpose by living these four core values:

  • Be curious and creative
  • Choose Quality
  • Respet the art of Bier
  • Work as 1 team

Overview:

  • As the Training Manager, you are at the heart of our Culture. You champion our purpose and values
  • You manage the welcome experience for every new team member and ensure everyone feels at ease at your restaurant during their training
  • You actively manage the shift. You communicate openly and frequently. You constantly observe the Guest experience and are proactive to ensure every Guest leaves happy
  • You are the master of Service Standards. You use your knowledge to coach the team and be the best role model for them

Key Accountabilities:

  • Champion the Bier Markt Culture
  • Manage the Bier Markt Training Program
  • Deliver a memorable guest experience
  • Be a great operator
  • Team focus
  • Local Restaurant Marketing
  • Self Development
  • Maintaining key relationships

What makes you the right person?

  • Heart for service, serving Guests and Team members
  • Ability to work independently and in a team
  • Professional
  • Passionate
  • People-Centric
  • Curious
  • Initiative and resourcefulness, doesn’t need close supervision
  • Detail oriented
  • Outgoing
  • Positive
  • Adaptable
  • Respectful

What we're looking for:

  • Someone with:
    An idea of what makes a great people Leader
  • A reputation of being a good person
  • Moderate food and beverage knowledge
  • Enthusiasm for Bier is appreciated here (if you aren’t yet, that’s ok too – you must be curious about Bier though and have the ability to respect it)
  • Excellent communication skills, both written and verbal
  • The ability to manage multiple priorities and strict deadlines
  • Strong organizational skills
  • Problem solving and analytical skills
  • Active listening skills
  • Previous hospitality experience

As part of our accessibility commitment, there are alternative ways to interview with us. Please inform us if you require interview accommodation.

Please note that any offer of employment may be subject to reference checks and background checks, including a criminal record check as part of the selection process.

Apply now!

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