Recruitment & Onboarding Consultant

May 27 2023
Expected expiry date: June 15 2023
Industries Education, Training
Categories Labor Relations - Legal, Recruitment, Staffing
Toronto, ON • Full time

York is a leading international teaching and research university, and a driving force for positive change. Empowered by a welcoming and diverse community with a uniquely global perspective, we are preparing our students for their long-term careers and personal success. Together, we can make things right for our communities, our planet and our future.

The University Services Centre (USC) plays a critical role in ensuring York University's commitment to Service Excellence. The USC brings together talent and expertise from across administration functions internal and external to York, into one customer-focused service delivery entity. The USC focuses on developing and delivering services to York that are consistent, streamlined and customer-centric using technology and simplified processes. The USC is built on a commitment to customer service excellence, accountability, and trust, enabled by a strong service-oriented culture, data-driven practice, and simplified processes. Reporting to the Manager, Recruitment & Onboarding Services, the Recruitment & Onboarding Consultant (ROC) is responsible to actively promote, consult, and provide recruitment and onboarding support services to the York community, ensuring adherence to provisions of the appropriate collective agreements, internal operating policies and procedures, applicable legislation, and client service level agreements. This role will serve as the primary point of contact for the hiring manager and People Partner (the client) in support of the acquisition and onboarding of non-academic staffing needs across multiple faculties and units, responsible for CPM level recruitment and onboarding activities and coordinates ROA workflow for non-CPM level positions providing guidance and support on Union compliance.


  • Post Secondary Degree in human resources or related field of study (Psychology/Social Sciences) or equivalent combination of education and work experience.
  • CHRP completed or in progress.


  • Three (3) years recent full cycle recruiting and onboarding for management and unionized positions.
  • Experience using automated recruitment and onboarding platforms.
  • Experience coordinating high volume workflow.
  • Experience troubleshooting technical system issues.
  • Experience working on project teams and applying project management concepts.



  • Knowledge and understanding of strategic recruitment, onboarding, problem solving and client relations support.
  • Knowledge and understanding of talent market trends and emerging issues.
  • Good working knowledge of recruitment and onboarding administration principles and practices in a unionized environment.
  • Knowledge and understanding of Canadian and international legislation, ethical standards, and policy documents relating to recruitment. sourcing, selection, hiring, data collection, privacy, and accessibility.
  • Knowledge with applicant tracking systems, social media applications, and HR databases.
  • Knowledge of metrics and measures to support continuous improvement.
  • Knowledge of project management fundamentals.


  • Ability to communicate with sensitivity to cultural values and beliefs to enable mutual understanding and respect.
  • Ability to foster collaboration and communication, and advance two-way dialogue to promote applicant and client engagement and problem resolution.
  • Effective written and oral communication skills.
    Ability to apply strategic thinking and anticipate client needs in the areas of recruitment and onboarding.
  • Strong attention to detail.
    Effective interpersonal skills with proven ability to influence diverse groups and nurture client and applicant relationships.
  • Strong planning and organizational skills with ability to prioritize and coordinate workload for self and support team, and meet timelines within a complex changing environment of competing client needs.
  • Ability to provide effective, unbiased client services to the internal community and external communities whilst applying AODA standards with efficacy.
  • Effective tact and diplomacy, with ability to maintain strict confidentiality.
  • Proficient with Microsoft Office applications, including Word, Excel, Power Point, and Outlook.
  • Proficient in adapting to and learning new automated recruitment and onboarding systems.
  • Ability to effectively apply project management fundamentals and lean process improvement concepts.

Additional Notes:

Please Note: this position requires the candidate to produce a verification of degree(s), credentials(s), or equivalencies from accredited institutions and/or international equivalents at the time of interview.

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York's CPM Compensation Framework has a salary grid consisting of 6 or 8 steps (depending on job grade) which is reviewed annually with possible adjustments, and a lump sum Performance Based Recognition Award. Employees will receive the grid adjustment and depending on performance, eligible permanent employees may move to the next step of the grid and may receive a lump sum Performance Based Recognition Award.Visit the CPM Compensation page on the HR Website to find out more about York's CPM Compensation Program.

**The University welcomes applications from all qualified individuals, including, but not limited to women, persons with disabilities, visible minorities (racialized), Indigenous Peoples and persons of any gender identity and sexual orientation. York University is committed to a positive, supportive and inclusive environment.

York University offers accommodation for applicants with disabilities in its recruitment processes. If you are contacted by York University regarding a job opportunity or testing, please advise if you require accommodation.

We are committed to enhancing our environmentally and socially responsible practices for the benefit of all members of the York community. Our long term perspective recognizes our responsibility to be innovators and to continually work as a community to reduce our ecological impact.

York University employees must apply to jobs through the Employee Career Portal - YU Hire. If you are a current York University employee and/or are using your rights under a collective agreement to view and/or apply to jobs, you MUST log into YU Hire to access the York University Employee Career Portal.

PLEASE NOTE: Applications must be received by 11:55 pm EST on the posted deadline date, if applicable.**

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