Internal Communications Manager, Cybersecurity Awareness & Education - Deloitte Global

June 24 2022
Industries Accounting, Auditing
Categories Accounting, Finance, Education, Library, Education, Library, HR, Training, Information Technology, Internal communications, Marketing, Communications, Public Relations, Marketing, Communications, Public Relations, Security, Continuity, Risk
Toronto, ON

Job Type: Permanent
Reference code: 109922
Primary Location: Toronto, Ontario, Canada
All Available Locations: Toronto; Calgary; Kitchener; London; Markham; Mississauga; Ottawa; Regina; Vancouver; Vaughan; Winnipeg

Our Purpose

At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization.

Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
Experience a firm where wellness matters.
Be expected to share your ideas and to make them a reality.

Do you thrive on developing creative and innovative insights to solve complex challenges? Want to work on next-generation, cutting edge products and services that deliver outstanding value and that are global in vision and scope? Work with premier thought leaders in your field? Work for a world-class organization that provides an exceptional career experience with an inclusive and collaborative culture?

What will your typical day look like?

We’re looking for a creative self-starter, savvy communicator, engaging storyteller, trusted advisor, and communications generalist, who is ready to help take our internal cyber awareness communications to the next level. At Deloitte, we believe it’s everyone’s responsibility to help protect our clients and secure our organization. In this position, you will write, design, and implement cybersecurity awareness strategies and materials for our internal audiences. Together, we’ll create communications and training that inform, connect, and engage our complex global community to ensure that we’re cultivating a strong culture focused on protecting and securing our broader organization.

We are looking for a candidate with demonstrated experience in cybersecurity awareness communications and learning.

In this globally focused role, you’ll provide communications and education expertise and deliverables to the cybersecurity organization. This may include the following activities:

  • Work with The Global Cyber Culture program team to craft cybersecurity awareness and education plans that drive secure behaviors
  • Plan, research, and create high quality cybersecurity awareness communications deliverables including:
    • Videos
    • Emails
    • Articles
    • Compelling images/infographics
    • Web content
    • Training
  • Design objectives, support development, and implement cybersecurity educational experiences (e.g., micro-trainings, annual training, refresher training, cyber quizzes)
  • Tailor training and communications to effectively promote cybersecurity awareness to high-risk audience groups
  • Support a metrics framework that can effectively measure engagement, behaviors, and impact
  • Determine appropriate messaging, style, and context for communication deliverables that support the overall communications strategy; work creatively within Deloitte templates; adhere to the Deloitte brand standards; and reflect the needs of our various internal audiences

As part of the DTTL People | Internal Change and Communications team, specifically as a member of The Global Cyber Culture Program team, we create innovative communications and training to increase cybersecurity awareness for our 345,000+ Deloitte professionals in over 150 countries. We focus on providing top-notch communication support to our Global Chief Information Security Officer (CISO) and work closely with their teams to understand their goals and deliver cybersecurity education and awareness strategies that engage our professionals and drive secure behaviors.

About the team

Deloitte Global:

At Deloitte, we expect results. Incredible—tangible—results. And Deloitte Global professionals play a unique role in delivering those results. We reach across disciplines and borders to serve our global organization. We are the engine of Deloitte. We develop and lead global strategies and provide programs and services that unite our network. In Deloitte Global, everyone has an opportunity to lead. We see the importance of your perspective and your ability to create value. We want you to fit in—with an inclusive culture, focus on work-life fit and well-being, and a supportive, connected environment; but we also want you to stand out—with opportunities to have a strategic impact, innovate, and take the risks necessary to make your mark. Deloitte Global supports our talented professionals in answering the question: What impact will you make?

Global People supports our talented, forward-thinking professionals with a broad range of development, well-being, and engagement programs to enhance their professional and personal journeys. We provide top-notch, leading-edge thinking and advisory support and partner with our businesses to ensure our professionals develop the right skills and talents to deliver on ambitious priorities.

Enough about us, let’s talk about you

You are someone with:

  • At least 5+ years’ experience in content development for internal communications
  • Experience with technical implementation communications or cybersecurity awareness communications
  • Experience designing and implementing technical or cybersecurity educational experiences (e.g., micro-trainings, compliance training, quizzes, role based training)
  • Superior writing and editing skills, with a proven track record across a variety of audience groups and channels
  • Ability to tell a clear and compelling story through PowerPoint
  • Advanced skills in the latest communications technology, including mastery of Microsoft Office applications
  • Able to shift gears and manage multiple priorities with enthusiasm and energy; proactive worker who can fit successfully into a virtual, dispersed team and has great upward management skills
  • Creative problem-solver; sees the value in active brainstorming and collaborative innovation
  • Creative thinking and understanding of audience to produce engaging materials in a variety of formats and media, including storyboards, user guides, and gamification elements
  • Ability to write complex cyber communications in a simple, clear, and concise manner for various communities within our organization. As well as, explaining cybersecurity concepts for both technical and non-technical audiences.
  • Excellent interpersonal skills with the ability to communicate effectively verbally and in writing with all levels within the organization
  • BA/BS degree in Communications, English, Public Relations, Marketing, Journalism, or a related field.
  • 5+ years’ experience in internal communications, corporate communications, marketing, or a related field.

Our shared values

While our Purpose guides us and helps explain why we exist, our shared values describe the behaviour we expect from each other at the firm.

They provide common ground to unite us across cultures and geographies. They help us to earn the trust and respect of our stakeholders. We all commit to living by these shared values, to stay true to the principles they represent, and to honour the legacy from which they came. They are what sets us apart and makes us Deloitte.

Every day, we live our Purpose through the following five shared values:

  • Lead the way: Deloitte is not only leading the profession, but reinventing it for the future. We’re also committed to creating opportunity and leading the way to a more sustainable world.
  • Serve with integrity: Deloitte has earned the trust of employees, clients, regulators, and the public for 175 years. Upholding that trust is our single most important responsibility.
  • Take care of each other: We look out for one another and prioritize respect, fairness, development, and well-being.
  • Foster inclusion: We are at our best when we foster an inclusive culture and embrace diversity in all forms. We know this attracts top talent, enables innovation, and helps us deliver well-rounded client solutions.
  • Collaborate for measurable impact: We approach our work with a collaborative mind¬set, teaming across businesses, geographies, and skill sets to deliver tangible, measurable, attributable impact.

The next step is yours

Sound like The One Firm. For You?

At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan, Reconciliation Action Plan and the BlackNorth Initiative.

We encourage you to connect with us at if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations). We’d love to hear from you!

By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.
Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.

Apply now! network