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Officer, Staffing Policies and Programs

August 17 2021
Categories HR, Training, Project Management, Business Analysis, Recruitment, Staffing, Organizational Development, Labor Relations - Legal, Human Resources
Ottawa, ON

The Officer Staffing Policies and Programs is accountable for the planning, development and implementation of national policies, programs and procedures that will ensure optimum standards for internal and external recruitment and selection within Canada Post Corporation as well as all other related employment policies and programs initiatives. He/She is accountable for the research, development and implementation of an effective skills inventory used to select or evaluate individuals for training, development, promotion or employment within CPC.

Job Responsibilities

Below are the main job requirements and responsibilities for the Officer, Staffing Policies and Programs.

  • Develops and updates as required, staffing policies, guidelines and procedures for national application, that will ensure a high standard of candidate selection.  Monitors national application and ensures consistent adherence of all related employment policies and programs initiatives.
  • Develops and maintains a comprehensive knowledge of collective agreements, human rights legislation, labour laws and other Corporate policies and guideline impacting on staffing and employment policies and programs. Ensures consideration of the latter in the development of new policies, processes or programs.
  • Develops and maintains functional and operational contact with Management, H.O. and regions, to ensure that employee recruitment and selection procedures, guidelines, and other related employment policies and programs are well understood and applied consistently.
  • Provides support and counsel to H.O. and regional HR on a variety of issues related to staffing.  Where agreements are silent or no policy exists, provides appropriate interpretation of applicable past practice, Labour Code provisions and/or arbitration decisions.
  • As a Subject Matter Expert, provide expert advice in the utilization of the SAP for all employment policies and programs purposes.
  • Conducts regular audits and monitoring of the Corporate SAP System, which is utilized by Senior Executives in their decision-making process, in order to ensure data integrity.
  • Manages the development and implementation of approved selection tools to train and develop CPC personnel in the use of effective recruitment, selection and measurement techniques.

Job Responsibilities (continued)

  • Develops business processes, in the delegation of recruitment and selection and other employment policies and programs related activities, to ensure adherence to corporate policies, labour laws, legislation, collective agreement requirements, etc.  Prepares and ensures implementation of appropriate training to meet corporate standards.
  • Assists in the development and implementation of a selection evaluation program that will ensure the effectiveness of CPC's recruitment and selection programs and processes.
  • Participates in Union negotiations, bargaining and consultation relevant to staffing provisions for all collective agreements.
  • Represents CPC on staffing and employment policies and programs related issues including disputes, grievances and proceedings.
  • Establishes parameters and corporate requirements when dealing with consultants for the development of programs to enhance recruitment and selection, employment policies and programs activities and/or SAP applications.
  • Establishes business relationships with external companies (crown corporations, government, major industries) specializing in employee selection, performance management and development to obtain/provide expert opinion and discuss various methodology and/or information relevant to employment/staffing policies.  Monitors current trends and development in the field of employment policies and programs in the outside market.  Assesses and makes recommendations for change, where applicable.
  • Assists in the development and maintenance of an effective skills inventory based on a set of competencies, to facilitate the identification of candidates for training, development, promotion or employment within CPC.


• Completed post-secondary, preferably in a related field OR a combination of equivalent professional experience and training
• University or College graduate in Human Resources or related field.

• 1 to 3 years of relevant functional experience
• One or more years of experience in a unionized environment an asset.
• Experience in recruitment (or in a supporting role) an asset.
• Change Management/project management experience with programs or policy changes an asset.
• Advanced writing/communication skills.
• Experience in collective agreement interpretation is considered an asset.
• Experience in Diversity outreach and recruitment initiatives is considered an asset.

Other Candidate Requirements
• Proficient computer skills and competent with Microsoft Office programs
• A certificate in Human Resources, CHRP or CHRL is an asset
• Strong communication, analytical, and customer service skills network