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Officer, Human Resources Policies & Programs

October 6 2017
Industries Arts, Entertaiment, Culture and Leisure
Categories HR, Training, Generalist
Ottawa, ON

Competition number: J0417-0242

Status: Full-time continuing

Salary: $56, 200 to $82, 100

Closing date: October 27, 2017


Job Summary
The incumbent develops, administers and updates the National Arts Centre's human resource policies and programs and related procedures. The Officer uses knowledge of HR legislation and best practices to identify necessary changes to its policies and programs in response to organizational and legislative developments. Under the HR Managers' supervision, he or she designs, formulates, implements, administers and continually improves HR policies and programs. This position is an integral part of the HR team and will support other HR team members in addressing staffing and labour relations matters as required.

Under the direction of the NAC's HR Managers, develops and administers HR programs and closely complies with related guidelines. This includes researching and analyzing data, producing reports, making recommendations, preparing communications and following up appropriately with employees and managers. The main program areas under the Officer's responsibility include: performance management, pay administration, attendance enhancement, employee recognition, employment equity, multiculturalism, employee orientation, job evaluation, etc.

The Officer regularly performs comparative analyses and keeps abreast of HR issues and trends, future developments in legislation, government standards and industry practices in order to ensure that the NAC's policies are compliant and effective. He or she makes recommendations for adapting and improving HR policies based on these analyses.

Employee Relations/ Labour Relations
The incumbent supports HR Managers in managing employee relations and labour relations, and also tracks the various processes under collective agreements and the terms and conditions of employment such as probation periods, pay increases, etc.

Required qualifications:

• Five (5) years' experience in administering HR policies and programs or equivalent HR experience;
• University degree in HR management or a related field or five (5) years of equivalent experience;
• Theoretical and practical knowledge of HR management that is normally gained from university courses in HR or a related field;
• In-depth HR knowledge of at least two of the following areas: recruitment and staffing, labour relations, pay administration, employee benefits, performance management, employee recognition, employment equity;
• Excellent knowledge of federal HR legislation and regulations (employment standards, human rights, pay equity, employment equity, etc.);
• Experience in analyzing, interpreting and applying policies, procedures, regulations and collective agreements;
• Knowledge of HR challenges, trends and practices;
• Strong client service ethic;
• Strong communication and interpersonal skills;
• Highly developed team spirit combined with the ability to work independently with little supervision;
• Highly developed capacity for analysis and research;
• Bilingual – English and French (spoken and written)


Who can apply:

Persons residing in Canada and Canadian citizens residing abroad. Preference will be given to Canadian citizens.

Candidates invited to an interview will be responsible for all travel and accommodation expenses. If relocation is required, the successful candidate will be expected to pay for their relocation expenses.

As an employer who values diversity in its workforce, we encourage candidates to self-identify as members of the following designated groups: women, visible minorities, Indigenous peoples and persons with disabilities.

While we appreciate all applications, only those selected for interview will be contacted.


How to apply:

Please submit your application online through our website, at


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