NSE Training Developer

May 14 2021
Industries IT: Services
Categories HR, Training, Information Technology, Programming, Development, Training - Development - Improvement, Training, Technical writer, Documentation
Ottawa, ON

The Training Department for the NSE Institute is looking for an experienced Training Developer to help produce high quality, written and visual training content for our complex Fortinet security networking products. Using industry standard principles of instructional design, you will develop training for customers, partners, and Fortinet employees. As part of testing and improving your training content, you will also deliver beta classes and train-the-trainer sessions.

Responsibilities

The successful candidate will

  • Collaborate with stakeholders and subject matter experts to analyze student needs, and assemble and deliver key information.
  • Work with other training developers to balance and support multiple projects and priorities.
  • Position the value of specific security solutions from both a technical and business perspective.
  • Design and validate guided demos and virtual lab exercises to reinforce learning objectives.
  • Publish student and instructor material according to requested delivery mode formats.
  • Design exams items to validate that candidates' skills meet the minimum certification requirements and objectives.
  • Coordinate train-the-trainer activities for new and updated content to ensure internal trainers are ready to deliver.
  • Perform comprehension and technical accuracy reviews for exams, workbooks, and presentations.
  • Travel to training classes and team meetings (up to 20% international travel).
Knowledge, Skills, and Abilities

The ideal candidate will have

  • An ability to transform complex, technical concepts into clean, concise, and easily consumable information for customers, partners, and Fortinet employees.
  • An ability to self-motivate and deliver results with minimal supervision.
  • An ability to quickly analyze and learn new technologies.
  • Expertise in a variety of network security technologies, such as NGFW, ATP, secure access, and cloud security.
  • Expertise in a broad range of networking technologies, such as TCP/IP, dynamic routing, Wi-Fi, authentication, and application layer protocols.
  • Expertise in both Linux and Windows operating systems.
  • Experience with virtualization technologies, such as VMware vSphere and VMware ESXi.
  • Experience with or an aptitude to learn and author in a content management environment, using tools such as Microsoft Word, MadCap Flare, and Camtasia.
Qualifications

The ideal candidate will have

  • Fortinet NSE 4 or higher certification (preferred).
  • Other technical certifications are an asset
  • At least five years of networking and security experience.
  • At least three years of professional training development or technical writing experience (preferred).

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