INDEPENDENT ELECTRICITY SYSTEM OPERATOR
|Job Title:||MRP - Change Management & Benefits Realization Lead|
This is a unique opportunity to determine whether major initiatives designed and implemented by the IESO in support of the electricity system in Ontario have achieved their goals and that stakeholders are ready to adopt the changes. As a change management expert, you are aware that benefits of large scale initiatives are derived through effective and thorough adoption of new practices, approaches, and systems. Continuous measurement, stakeholder engagement, communication, and training frameworks need to be developed for IESO employees as well as external stakeholder to measure our success at implementing major projects, including:
Market Renewal Program (MRP) – Market Renewal will transform our current electricity markets addressing known issues and preparing us to meet future challenges. It will enhance the way we schedule and price energy, acquire capacity resources and deliver greater flexibility. It is the biggest suite of changes to the electricity market since the market opened in 2002.
Replacement of Settlement Systems (RSS) – A major project to replace and enhance the systems used to Settle IESO’s markets. In 2019 these systems reconciled more than $18 billion in financial from IESO-administered markets, related services, programs and electricity charges.
Reporting to the Change Management, Adoption and Benefits Realization Manager, and working with key Program stakeholders, the Change Management and Benefits Realization Lead is responsible for ensuring that the human factors related to the adoption of new processes, procedures, and tools are considered in the delivery approach and Integrated Project Plans and that a benefits realization methodology and framework is in-place.
The Change Management and Benefits Realization Lead will develop the necessary plans and strategies, and support the development of the associated deliverables, in order to increase awareness and understanding and to foster a desire those for impacted by changes introduced by projects to embrace, adopt, and use the implemented solutions and to ensure that benefits introduced as a result of the changes are fully realized.
The person in this role will support the Change Management, Adoption and Benefits Realization Manager and will work closely with the Program Delivery Office Team, in the development and maintenance of the Change Management and benefits realization approach and strategy. This person will will lead key project activities as they relate to people change management and benefits realization, including monitoring the adoption of change by internal and external stakeholders through quality reviews, monitoring adherence to change management and adoption standards and procedures, and feedback from stakeholders and client and by monitoring and reporting on the achievement of program benefits and objectives.
The primary responsibilities include the following:
Functional Outcome/Achievement – Change Management
Functional Outcome/Achievement – Benefits Realization
Planning and Innovation
Influencing and Leading
Problem Solving and Decision Making
Perform other duties as required.
What the IESO Offers:
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The IESO is an equal opportunity employer.
Please note the successful candidate must be eligible to work in Canada and will be subject to a background check.