Training Coordinator

November 20 2020
Industries Telecommunications
Categories Information Technology, Training - Development - Improvement, Training, Technical writer, Documentation
North York, ON

Req Id: 273227

AlarmForce, a Bell Canada Company, combines innovative technology with exceptional service to deliver advanced security and automation to residential and small business customers.

If you’re passionate, driven and find yourself seeking interesting work, new challenges and continuous learning opportunities, then we want you to join our team.

We are seeking a strategic and results-oriented individual to provide HR consulting for one of our business units. In this role, you will partner with managers to help create and facilitate primary training, process mapping, and training related to our core business. Working closely with the CRM team, you will be accountable for the delivery of objectives and goals through strategic and targeted learning and development solutions.

Responsibilities

  • Training – Identify training opportunities and design and develop adequate material to ensure skill building in the workforce and enables change, using a variety of learning approaches. Implement and promote design methodology (i.e. ADDIE) that addresses the full cycle of learning design. Partner with vendors’ train-the-trainer leads during hands-on classroom learning.
  • Content development - work with Articulate Storyline to create ad-hoc content for business and project needs, ensuring learning effectiveness
  • Process mapping and knowledge management

Qualifications

  • Minimum 3 years of experience in Learning & Development for IT projects
  • Proficient in Articulate Storyline is a must
  • Post-secondary education in Human Resources/Adult Education/or related field
  • Exceptional proficiency using Microsoft Office (Word, Excel, and PowerPoint)
  • Strong analytical and problem solving skills. Highly curious to dig deep with issues.
  • Results oriented and manage time wisely
  • Team player who values collaboration.

Preferred Competencies:

  • Bilingual French and English speaking and writing skills

Additional Information:

Position Type: Non Management
Job Location: Canada : Ontario : Toronto
Application Deadline: 12/15/2020

Please apply directly online to be considered for this role.

Bell is committed to fostering an inclusive, equitable, and accessible environment where all employees and customers feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live and serve, and where every team member has the opportunity to reach their full potential.

Created: Canada, ON, North York

Apply now!

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