Senior Manager, Transformational Change

October 19 2021
Categories Organizational Development, Retail, Store Operations - Management
Mississauga, ON

Position Summary...

The Senior Manager, Transformational Change leads the development and facilitation of change management plans and deployment to support the implementation of transformational projects. In some cases, this individual would act as advisor and teach project teams how to use existing tools, while in other cases, the Senior Manager will take ownership of all change planning and delivery (depending on the complexity of the project).

This position ensures that change management, communications, and training activities are identified in collaboration with key partners and stakeholders, and that they are built into project plans to ensure the successful deployment of transformational initiatives.

Acts as a trusted advisor to project and organizational leaders, as well as a change management subject matter expert, facilitating working sessions, delivering presentations, and building and leading ambassador forums.

Manages associates as required for the successful delivery of the Change stream of transformational initiatives.

What you'll do...

1. Drives the change management strategy for Walmart Canada business and people transformation projects by performing the following activities:
•Supporting key projects
•Prioritizing requests
•Determining the scope of changes
•Developing and gaining alignment on change management plans with senior management
•Developing risk mitigation strategies
•Identifying and addressing opportunities for process improvements (for example, training, documentation)
•Managing vendors and third parties
2. Consults with change and project teams on change management processes and issues by ensuring best practices are captured for future reference and utilization. Identifying root cause issues within established processes; assessing the impact of changes; providing guidance on change management communication plans; identifying resistance gaps and developing solutions to address; partnering with senior leadership to eliminate barriers and ensure execution of key change management plans; leading the facilitation of knowledge transfer to partners; and aligning people, processes, and platforms to drive delivery of change management strategy
3. Drives awareness of change management programs by leading the measurement, tracking and reporting of project plan progress. Developing reporting strategies and key performance indicators (KPIs); creating status overview summaries of projects for senior leadership review and presenting initiatives to steering committees / executives.
4. Spearhead the execution of multiple business plans and projects by identifying customer and operational needs; developing and communicating business plans and priorities. Removing barriers and obstacles that impact performance by providing resources, identifying performance standards, measuring progress and adjusting performance accordingly. Also developing contingency plans and demonstrating adaptability and supporting continuous learning.
5. Facilitates Change Leadership programs and lead the change agenda/strategy for key meetings.
6. Develop communications and training activities, as well as supporting materials, are established and integrated within the Change Management critical path. Steer the implementation via collaboration with key partners.
7. Ensures business needs are being met by evaluating the ongoing effectiveness of current plans, programs, and initiatives by consulting with business partners, change team, coaches, collaborators, or other key stakeholders. Soliciting, evaluating, and applying suggestions for improving efficiency and cost-effectiveness.
8. Supports the Director, Transformational Change, by providing project supervision and development opportunities for members of the team. Engages in mentoring and building a team-based work environment, recognizing others for their contributions, and coaching to support team success.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

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