Senior Organizational Change Management Specialist

November 23 2018
Industries Bank, Insurance, Financial services
Categories HR, Training, Management, Consulting, Organizational Development
Winnipeg, MB


We are currently looking for dedicated, driven, and enthusiastic individuals who thrive in an environment that welcomes change and are looking for an opportunity for diverse experience.

To support our growing model, we are hiring a Senior Organizational Change Management Specialist. In this role, you will support Wawanesa’s success by providing people readiness support within the business and assisting in building organizational change management (OCM) capability.

In this role you will increase the speed of adoption and proficiency by individuals impacted by changes, with fostering relationships and building trust as key elements of implementation.


  • Leads the development and implementation of OCM methodology, strategies and plans to support large to medium scale transformation projects
  • Conducts stakeholder analysis, organizational impact and change readiness assessments to identify change impacts on leaders, employees, and external stakeholders and associated risks
  • Develops and implements OCM strategies and plans to mitigate risks and successfully transition impacted stakeholders through the changes, including the implementation of communication, engagement, change leadership, training, and resistance management strategies and plans
  • Conducts training needs assessments, and leads the development of training strategies, plans and materials on projects
  • Supervises, coaches, trains and mentors program/project team members as required
  • Provides consultation and coaching to leaders as part of projects and initiatives to ensure people change impacts and risks are identified, considered and resolved by the implementation of OCM strategies and plans
  • Coaches, and mentors project teams to ensure a structured application and integration of OCM methodologies within and across projects/programs that aligns with overall program/project plans and business objectives
  • Works with Learning and Development, Human Resources, and Communications areas and others as necessary in the development and implementation of successful OCM strategies and plans
  • Supports the development and enhancement of OCM practices and tools, training curriculum, templates and other materials to support leaders and employees in a consistent and structured approach to managing organizational and people changes
  • Facilitates the development and use of performance metrics to define, measure and report on the progress and success of change and impacts to people on projects
  • Acts as a change leader and advocate, including influencing project sponsors and change champions


  • Completion of an undergraduate degree (Business, Organizational Behaviour or a related discipline). A combination of education, training, and experience deemed equivalent may be considered
  • Minimum five (5) years of experience in organizational change management or related discipline
  • Demonstrated experience and expertise in OCM methodologies, practices, and principles, and in large scale, complex change initiatives
  • Change Management Professional Certification/Designation (e.g. Prosci, CCMP), or equivalent OCM training and experience Demonstrated experienced in facilitation and consultation with a variety of stakeholder groups from senior executives to front line employees on range of simple to complex topics
  • Proven ability to coach and mentor to facilitate effective change
  • Knowledge of adult learning principles and experience delivering training sessions would be an asset
  • Proven experience in project management, including project planning and progress reporting
  • Intermediate skills in MS Office (e.g. Word, Excel, PowerPoint, Project Office, Visio)
  • Strong influencing and negotiation skills leading business leaders towards cultural change and introduction of new concepts
  • Excellent prioritization and organizational skills to manage multiple priorities and navigate through ambiguity
  • Exceptional interpersonal and communication skills adaptable to a variety of audiences, understanding and anticipating reactions as a means to determining needs
  • Excellent analytical and problem- solving skills by managing the details of complex problems and delivering the results required
  • Advanced customer service orientation with the ability to present ideas, change plans and solutions and delivery approaches in a business-friendly context
  • Chartered Insurance Professional designation or insurance industry experience is considered an asset
  • Ability and willingness to travel

Wawanesa provides its employees with a respectful, challenging and rewarding environment where they can maximize their potential while contributing to the company’s goals. Our employees are provided with highly competitive compensation packages (salaries, generous vacation allowance, leave top up, goal achievement plan, premium free benefits and a pension plan). Wawanesa provides a stable and rewarding environment for its employees in today’s challenging markets.

If you are interested in this exciting, challenging position with Wawanesa, please submit your resume and cover letter by clicking apply On-Line below.

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