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HR Manager (HR Consulting Team)

June 23 2022
Categories Generalist, HR, Training
Vancouver, BC

Are you ready for a new challenge and an opportunity to be a part of Microsoft HR’s transformative journey? Microsoft is looking for an HR Manager on our HR Consulting team with hands-on experience in both case management and leading HR projects to drive solutions at scale. This is an Individual Contributor role.

Through collaboration with partners and stakeholders, this role is accountable for data-based design, proactive planning, and excellent execution of our HR programs and processes for scale, efficacy, and achievement of our desired practical and cultural outcomes. A few key programs in scope include various projects within HR Consulting compensation related, process improvement, etc. This role also partners closely with HR, managers, and business leaders across Canada to activate the Microsoft culture and enhance manager capability through scaled solutions.  This role is to help Microsoft realize its digital and cultural transformation.

To be successful in this role, the individual in this position will need to excel at operational execution, change management, customer service, customer advocacy, analytical problem solving, communications, continuous improvement, cross boundary collaboration, and to deliver with empathy at scale. It is essential that the individual has proven experience in modeling core company values and contributing to a culture of inclusion. Strong co-operation and collaboration with all HR and business stakeholders are must-have assets.

Microsoft is empowering every person and every organization on the planet to do more. We are focused on three bold ambitions: create more personal computing, reinvent productivity and business processes and build the intelligent cloud. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence and encouraging teams and leaders to bring their best each day. 

Key responsibilities for this role include supporting managers and employees through complex workplace matters, providing consultation across various issues (career, performance, workplace behavior, policies), and partnering with HR Business Partners to enable the strategic people priorities.  The role will develop and implement data-driven solutions that shape manager capability at scale and partner across a matrix of HR and Legal partners to define local policies, compliance practices, among other topics.

HR Solutions Consulting

  • Provides expert consulting services to managers and employees in one or more focus areas related to HR programs, processes, and initiatives; engages and collaborates with HR partners to influence the decision-making related to managed programs, processes, and initiatives; analyzes the situations for a business, region, or geography and offers perspectives as a subject matter expert.
  • Conducts, informs, and/or participates in cross-functional data analysis related to processes managed, with data supported by Human Resources Business Intelligence (HRBI)/Human Resources (HR) Report; partners with Human Resources Business Partners (HRBP) on organizational health diagnostics to identify and present trends/insights in a structured way; escalates risks and concerns related to organizational health. Interprets reports based on the business/local context; makes ad-hoc, data-driven recommendations by doing research and communicating with business leaders.

Capability Building

  • Conducts one-on-one consulting/coaching with managers on performance management and development-related processes based on established training agenda and communication plans; conducts or designs training sessions/events for employees and managers.
  • Uses data to participate in identifying and anticipating training needs within a business, region, or geography; recommends customized solutions (e.g., training, communication) to address capability gaps, and coordinates and/or delivers training.

HR Project and Programs

  • Drives the execution, implementation, and/or operation of scalable Human Resources programs (e.g., Rhythm of Business (ROB)/performance and development cycle, management excellence communities, employee movement, ad-hoc projects); acts as a liaison to collaborate with Center of Excellence (CoE) and a business, region, or geography.
  • Leads the design and implementation of local HR projects or programs (e.g., critical positions retention, mid-year performance checkpoint) based on the unique needs of a business, region, or geography.
  • Leverages, aligns, and integrates communication strategies and messages from the Center of Excellence (CoE) and customizes the messages (e.g., resource documents, training documents, presentations, web-based information) for a business, region, or geography.

Operational Compliance

  • Understands and advocates Microsoft values and compliance with HR policies for a business, region, or geography.
  • Identifies/raises needs to mitigate potential risks by collaborating with the Legal profession; collaborates with peers in other businesses, regions, or geographies to share input and drive standardized/scalable approach for enhancing compliance.
  • Facilitates the localization/update of policies and procedures related to managed projects and programs; establishes partnerships with Human Resources policy owners and relevant stakeholders; may lead efforts to update policies (e.g., benefits-related) in collaboration with peer Human Resource (HR) disciplines (e.g., HR Shared Services Support).

Minimum Qualifications

  • 7+ years experience with Human Resources or Business programs/processes
      • OR Bachelor’s Degree AND 5+ years experience with Human Resources or Business programs/processes.
  • 5+ years of Employee Relations experience
  • Demonstrated knowledge and experience on Project Management

Additional or Preferred Qualifications

  • Strong consulting, coaching and facilitation skills.
  • Ability to deal with ambiguity, and achieve results in a fast-paced, heavily distributed team environment.
  • Demonstrated knowledge of local Employment Law.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work. network