HR Business Advisor

October 29 2018
Industries Education, Training
Categories HR, Training, Generalist, Staffing - Recruitment, Training - Development - Improvement, Career transition - Reassignment, Organizational Development, Labor Relations - Legal, Communications, Productivity - Performance, HR support
Red Deer, AB

Red Deer College (RDC) has been offering diverse programs and opportunities for learners since it was founded in 1964. In 2018, RDC was given approval by the Government of Alberta to become a recognized university. Looking to this exciting future, RDC is seeking highly qualified, committed faculty and staff to be part of the team of employees who will make this university vision a reality. RDC's transition to a university will impact learners for generations to come, and it will provide amazing career opportunities for employees.

Through the multi-year transition process, the College will become a comprehensive regional teaching university. RDC will grant its own degrees that make sense for industry and regional needs, in addition to offering its current mix of trades, certificates, diplomas, graduate certificates, applied degrees and collaborative degrees. Across this diverse program mix, RDC will continue to provide students with applied learning and research opportunities.

The Human Resources Division is responsible for expanding the organizational capacity for human resource management through ongoing change initiatives, leadership, teamwork, and innovation.

Reporting to the Manager, Employee & Labour Relations, the HR Business Advisor functions collaboratively as a member of the Human Resources service team to provide leadership and consultative services to our internal clients ensuring progressive people practices and the development of sustainable workforce capability as part of the college strategic direction. The transition to university status will be an exciting time for the Human Resources Division and for the HR Business Advisor role. The HR Business Advisors will play an integral role in working with the Schools/Divisions and liaising with Unions/Associations to champion and implement changes across the institution.

This position provides expert consultative and advisory support on all aspects of human resource management including, but not limited to, labour relations, employee relations, workforce planning, performance management, succession planning, talent management, leadership development, job evaluation, collective bargaining, HR policies/procedures, and onboarding. The HR Business Advisor has a strong focus on building relationships with Schools/Divisions to understand their specific needs and to assist them in their strategic business plan objectives. We are driven to deliver exceptional customer service while constantly evolving to improve processes.

In addition the HR Business Advisor will work collaboratively with union and faculty association executives to maintain best practices in employee/labour relations and employment standards.

Responsibilities of the HR Business Advisor include:

Employee Relations Consulting

  • Counsel/advise managers to ensure documentation exists to effectively deal with issues/concerns
  • Investigate and respond to concerns/issues before they become formalized grievances/complaints
  • Attend/perform/facilitate investigations on sensitive issues such as harassment complaints or staff disputes
  • Mediate between opposing parties to reach consensus and resolution on a problem
  • Counsel line managers in the conduct of hearings/investigations
  • Provide HR expertise in the development of appropriate action plans in order to correct performance or behaviour

Labour Relations Consulting

  • Provides interpretation, technical expertise and consultative services to supervisors/managers, staff and faculty regarding human resources requirements, Red Deer College Policies and Procedures, Terms and Conditions of Employment, Collective Agreements, and applicable legislation
  • Liaises with Unions and the Association and responds to issues/concerns on behalf of Management, works collaboratively with all parties to achieve resolution
  • Conducts research and provides background information and recommendations for the President and other senior leaders on grievances
  • Participates in grievance hearings acting as the Human Resources representative supporting Managers in responding to the President or Senior Leader hearing the grievance
  • Assists with preparation/research for collective bargaining and participates in the negotiation process with the College's bargaining agents
  • Establishes and maintains a positive working relationship with union and association representatives.

Performance Management and Progressive Discipline Consulting

  • Provides interpretation, technical expertise and consultative services to supervisors/managers and staff regarding the Performance Enhancement Program
  • Provides best practice, advice and guidance to supervisors/managers when performance improvement plans are required
  • Advises managers on the Progressive Discipline process, including assessing whether discipline is appropriate

Claims Management

  • Supports the Occupational Health Consultant (OHC) with administration of short/long-term disability claims and WCB claims ensuring that Collective Agreement requirements are adhered to
  • Supports supervisors and employees during the claims management process (i.e. backfilling, return to work requirements, roles/responsibilities etc.)
  • Provides research and expertise in the area of duty to accommodate

Human Resources Planning

  • In partnership with Managers and Supervisors, uses the full range of HR functional expertise and knowledge to identify opportunities and challenges, in the development of operational strategies related to process improvement, restructuring, downsizing, budget changes, manpower planning, etc.
  • Conducts research and may survey other organizations/institutions, and present recommendations based on this information to Management
  • Collaborates with client groups to assist in the development of HR plans that align with the strategic and operational plans for their Schools/Divisions. This may include reorganization of job duties/positions, development of training and succession plans, assessing skills of employees/work teams and evaluating performance requirements
  • Consults with Managers during the budget planning process (including advising on position abolishment process as required) and assists in the preparation of cost estimates
  • Collaborates with the Human Resources team to develop and implement programs to advance the skills of supervisors/managers to maintain a positive and rewarding environment of growth and accomplishment
  • Develops and facilitates training programs (i.e. New Staff & Faculty Onboarding, Management Development) in consultation with stakeholders across the institution, identifies training needs and recommends training programs and/or develops programs to address these needs

Recruitment, Selection and Classification

  • With the Associate Human Resources Consultant, provide expertise to supervisors/managers regarding recruitment and selection best practices
  • Completes analysis, makes recommendations (and where necessary defends decision in either grievance process or in front of Alberta Labour Relations Board) regarding exemption of positions from bargaining units
  • With the Associate Human Resources Consultant, evaluate new and revised positions to determine bargaining unit affiliation and identification and implementation of required changes to bargaining unit status

Project Management

  • Manages and coordinates projects, as assigned
  • Develops and implements Human Resources policies and procedures following the College's policy development process
  • Carries out HR department research (i.e. Benchmarking, Balanced Scorecard, Salary Surveys, Client Surveys, etc.) to support Collective Bargaining and to facilitate HR planning


  • Bachelor Degree in a relevant discipline such as Business Administration, Human Resources Management or the Social Sciences
  • A minimum of 5-7 years related experience working as a human resources generalist. An equivalent combination of education and experience may be considered
  • 1-2 years experience in an unionized and/or post-secondary environment preferred
  • CPHR designation
  • Experience with MS Office (Word, Excel, and PowerPoint) and HRMISsoftware
  • Must have knowledge of relevant legislation
  • Demonstrated initiative and independence in performing duties and meeting management objectives
  • The ability to champion and lead change utilizing a proactive and collaborative approach
  • Effective problem solving and research skills are required
  • Ability to exercise good judgment and discretion, and maintain confidentiality
  • Demonstrated focus on proactive client service
  • Strong people orientation and mediation skills
  • Strong verbal and written communication and interpersonal skills
  • Must have proficient skills in planning, organization, and prioritizing work to meet deadlines and handle contingencies when they arise
  • Conflict resolution and, negotiating skills are essential
  • Ability to work productively within a fast paced environment with multiple and competing demands
  • Ability to cope with stressful/emotional situations and respond with sensitivity and tact at all times
  • Human Resources Management Graduate Certificate is an asset
  • Completion of or substantial progress towards completion of Conflict Management Certificate or an Alternative Dispute Resolution Certificate is preferred
  • Facilitation or training experience is an asset

Salary: $75,052 - $91,225 annually

Benefits: Red Deer College offers a comprehensive benefits package including extended health and dental care through Blue Cross, access to a health spending account, pension plan, generous vacation allotments, credit tuition waivers and opportunities for professional development funding. Additional time off due to College closures between Christmas and New Year general holidays.

For more information, or to apply to this position, please visit the Red Deer College employment site:


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