Case Management Advisor

July 30 2020
Categories Health, Medical, Health, Security, Disability, Nursing, Social Work, Counselling, Psychology, Training - Development - Improvement
Calgary, AB

LOCATION: Calgary, Alberta (CA-AB)

Why you should join us:

Supporting our people. Caring for our communities. Living our purpose.

With our operations declared an essential service, we are continuing to operate and are looking to fill business-critical roles at this time. We require qualified and safety-focused employees to help keep things running. In terms of our current recruitment process, we’re doing things a bit differently to adjust to our new ‘normal.’ We are using technology to conduct virtual interviews to adhere to physical distancing recommendations and we are well set up for remote onboarding and orientation.

We are bolstered by the unity across our community and the solidarity across the world. We continue to encourage you to support global efforts to limit the impact of COVID-19 with good hygiene practices, physical distancing, and with care and consideration for the people around you. For more information on how we’re responding to COVID-19, click here. #StrongerTogether

We are seeking a dedicated individual to join our case management team to help employees navigate through our Alcohol and Drug (A&D) program. In this temporary role, you will use your case management experience to coordinate substance abuse assessments, treatment, and oversee relapse prevention monitoring program.

You will use your expertise to:

  • Lead and coordinate the case management of employees participating in all phases of the Suncor A&D substance abuse programs from initial assessment to the conclusion of program
  • Obtain, assess and evaluate relevant information related to the employee’s case from varying third party providers to aid in a safe return to work
  • Identifying and communicate restrictions and limitations where applicable
  • Collaborate and direct other practitioners in the A&D program including integrated disability management team members, Health and Wellness (H&W) site services staff, and A&D testing coordinators
  • Exercise ethical and professional judgment in determining the appropriate collection, use and disclosure of personal health information, working closely with Suncor's Privacy Officer, human resources, labor relations and legal counsel
  • Present A&D program cases to senior leaders highlighting timelines and risk mitigation strategies
  • Monitor and report on the quality and efficiency of third party provider services
  • Participate in A&D enterprise issue management, internal benchmarking, stewardship and development of long-term strategies

We’d like to review your application if you have…

Must-haves (minimum requirements):

  • A Bachelor’s degree in human sciences, kinesiology, physiotherapy, nursing, or equivalent experience and education
  • Registered (or eligible for registration) with a health sciences college or licensing body in Alberta. Professional designation must allow access to employee medical charts as per applicable privacy legislation in Canada including the Health Information Act, the Personal Information Protection Act and in accordance with Suncor’s privacy policy.
  • Three or more years of experience in disability management
  • Outstanding verbal and written communication skills
  • Strong collaboration skills that enables you to build strong, positive relationships with diverse groups
  • Non-authoritative leadership and influencing skills
  • Highly organized and detail-oriented skills with an ability to manage, track and complete deliverables in a timely manner
  • Advanced computer skills including experience with Microsoft office Suite (Outlook, Excel, Word)
  • Alignment with our values: safety above all else, stronger together, operational discipline, curiosity and lifelong learning, and act with integrity

Preference for:

  • A diploma or certificate in Occupational Health and/or Disability Management
  • Five years of experience in alcohol and drug substance abuse assessment, treatment and recovery theory, models and processes
  • Deep understanding of A&D programs including testing practices and legislation related to A&D management in the workplace (e.g. human rights legislation)
  • Strong project management skills to manage employees in recovery and relationships with third party service providers
  • Tact and mediation skills to interact and influence internal and external stakeholders
  • A formalized designation or training in addictions and recovery process
  • Knowledge of Cority

Where you’ll be working, your work schedule, and other important information:

  • You will work from home and few days out of our Calgary head office, located in the Suncor Energy Centre at 150 – 6th Ave S.W.
  • Hours of work are a regular 40-hour work week, Monday to Friday, with the potential for extended work hours based on business needs
  • This is a temporary position until June 2021
  • This position requires the ability to handle heavy workload and multiple demands from various sources

Why Suncor?

We want you to have a job you’re passionate about – as well as opportunities to learn and challenge yourself. Suncor is a company where you can significantly grow your skills and career and achieve success.

We are Canada's leading integrated energy company with a business portfolio that includes oil sands development and upgrading, offshore oil and gas production, petroleum refining, and product marketing under the Petro-Canada brand. We live by the value of safety above all else – if it isn't safe, we don't do it. Our strong track record of growth and a focus on sustainability mean tremendous potential for the future. Learn about our purpose and values.

Stay connected to us:

We are an equal opportunity employer and encourage applications from all qualified individuals. We are committed to providing a diverse and inclusive work environment where every employee feels valued and respected. We will consider accessibility accommodations to applicants upon request. Check out our social goal to learn how we are working to build greater mutual trust and respect with the Indigenous Peoples in Canada.

Please note that our job postings are typically open for two weeks, so don't delay, apply now.

JOB CATEGORY: Business Professionals

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