Human Resources and Employee Relations Professional

Job summary

Serve as the first point of contact for employee HR inquiries and manage employee relations matters, investigations, accommodations, leaves, FOI requests, and employment documentation. Improve HR processes, policies, training, and compliance while coordinating with operations, internal departments, benefits, payroll, and legal partners.

Job details

Overview Our client, a staple in the hospitality industry, is looking to add a member to their Legal, People and Culture team. The successful candidate will be a point person on the team for HR inquiries, connecting with employees, operations teams, and legal partners. This person will also work on improving the HR function by crafting and executing policies and procedures, ensuring efficiency and regulatory compliance. This person will be responsible for employee inquiries including FOI requests, accommodations, leaves, etc. This is a compelling role for a seasoned HR or Employee Relations professional, or a lawyer with employee relations/ workplace investigations experiencing looking for a quasi-legal position in a large organization. Your role will include: Acting as the first point of contact for all employee HR inquiries, providing the correct resources and information Liaising and communicating with the Operations team and other departments of the company such as our Finance, IT and Procurement teams Processing and tracking employee changes including new hires, promotions, changes, terminations and assisting or organizing onboarding to ensure new hires are fully equipped on their first day and receive proper training for their role Leading and training people processes and handling complaints Evaluating and creating HR efficiency processes and training Ensuring regulatory compliance Handling FOI requests Handling the accommodation/leave process for all employees and interface with our benefits and payroll team on individual cases Identifying and mitigating risks related to HR processes and task handling Usual HR administrative tasks including employment contracts and preparing termination letters and guiding and providing advice on same Assisting the team including legal with opportunity to move into management Supporting and managing HR initiatives and programs Maintain policies and guidelines in accordance with relevant employment standards and privacy legislation as well as company needs Keep current with relevant employment legislative changes Managing legal outcomes of HR and Employee related matters, depending on the background and experience of the successful candidate You are the ideal candidate if you have/ are: A skilled human resources professional with robust experience in employee relations and workplace investigations, OR a lawyer with experience in employee relations and workplace investigations seeking a quasi-legal role Experience investigations and sensitive employee situations with discretion and sound judgment Excellent judgment in handling Employee Relations matters and assessing outcomes, approaching matters with empathy and practicality while also striking the right balance between employee experience and business priorities Proficiency in leveraging decision thinking methodologies to deeply understand employee needs, rapidly prototype experience solutions and implement data- driven iteration cycles that measurably enhance engagement and retention Prior work experience conducting internal complaint investigations and familiarity with HR relevant legislation Legal experience or law degree or a CPHR designation is an asset Management experience is an asset Experience in the service/ hospitality industry is an asset Experience with HRIS systems is an asset This is an active opening for a current role. The compensation range is: $93,000-$140,000. Individual pay is determined by a number of factors including job level, skillset, work experience, and peer compensation. The upper range is typically reserved with candidates with demonstrated expertise directly relevant to handling Employee Relations matters and HR workplace complaints in multiple provinces across the country and with leadership experience. AI may be used only for initial resume review. All other decisions are human-made. We appreciate all candidates who take time to apply, however, only candidates with the requisite experience will be contacted.

What you’ll do

Serve as the first point of contact for employee HR inquiries and manage employee relations matters, investigations, accommodations, leaves, FOI requests, and employment documentation. Improve HR processes, policies, training, and compliance while coordinating with operations, internal departments, benefits, payroll, and legal partners.

Requirements

Candidates should have substantial HR or legal experience in employee relations and workplace investigations, with sound judgment and discretion when handling sensitive employee matters. A law degree, legal experience, or CPHR designation is an asset; management, hospitality, and HRIS experience are also advantageous.

Listed skills

• Policy development · Preferred
• Regulatory Compliance · Preferred
• Onboarding · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Employee Relations
• Workplace Investigations
• Human Resources Administration
• Complaint Investigations
• Employment Legislation
• Policy Development
• Regulatory Compliance
• Employee Accommodations
• Leave Administration
• Freedom Of Information Requests
• Risk Mitigation
• Onboarding
• Employee Relations Case Management
• HR Process Improvement
• HRIS Systems
• Stakeholder Communication

Job areas

• Human Resources
• Legal
• Management & Leadership
• Hospitality