Human Resources Director

Simons was founded in 1840 by John Simons in Quebec City. Originally a dry goods store, the family company is known today for accessible and inspired fashion. It is committed to cultivating creativity and building meaningful relationships with its staff, partners, and clientele. The company cares about the environment and about the communities in which it does business. Simons is recognized as a fashion authority with an original shopping concept. Exclusive collections, emerging local and nationally recognized brands, and pieces by top designer names are all available under one roof in the store’s distinctive zones. Join the Simons Team as the Human Resources Director! Are you ready to take the next step in your career and step into an exciting leadership role? Simons is seeking a strategic Human Resources Director to lead all human resources activities and promote a vibrant workplace at our Yorkdale Shopping Centre location in Toronto. As one of our flagship stores in a premier shopping destination, Yorkdale offers a dynamic, fast-paced environment where exceptional leadership makes a meaningful impact. If you have a passion for retail leadership and creating an outstanding employee and customer experience, this is your chance to shine! What You’ll Do As our Human Resources Director, you will formulate the heartbeat of our store, fostering a culture that embodies Simons’ values and our commitment to excellence in a dynamic atmosphere. You will proudly represent Simons by leading Area Directors, Department managers, and employees to deliver exceptional customer service, embodying the Simons vision. Most importantly, you will foster an inviting atmosphere where customers love to shop, and employees love to work! Lead & Inspire: Build a high-performance team by navigating the management team’s development to enhance their leadership skills, drive customer engagement, and foster an innovative sense of purpose. Drive the Simons Experience: Set the bar high and show your team what success looks like at Yorkdale Shopping Centre, ensuring that all teams master the art of delivering the exceptional Simons service experience to every visitor. Identify & Empower talent: Lead the full recruitment cycle to engage with new, diverse, and skilled talent. You'll execute a comprehensive training experience that empowers employees to thrive. You will guide evaluations to help employee reach their full potential. Maximize Employee Support: Service all employees in providing support via tools and resources, including health benefits, wellness programs, and savings plans. You will be the go-to person for employee guidance, while also addressing and resolving any employee issues and conflicts that may arise. Embody Inclusion & Safety: By championing and fostering an uplifting environment, you will balance the duty of valuing our employees’ diversity, while promoting adherence to policies and regulations, ensuring a safe, comfortable, and compliant workplace. What We’re Looking For We are seeking a dedicated person who recognizes the crucial role people play in an everchanging work environment. With your creativity, passion for service, and commitment to empowering our team, you’ll make a lasting impact in fostering an environment where everyone can thrive and contribute to our shared success! HR Leadership Experience in Retail: You’ve worked in the HR field for 7-10 years and have experience managing both people and processes effectively, particularly in fast-paced, high-traffic retail environments. A bachelor's degree or equivalent is required for this role; bilingualism is an asset. Agile Leadership: With your aptitude for exceptional planning and adaptability, you excel at managing large cross-functional teams. Your autonomous and flexible style allows you to navigate challenges effectively while keeping team morale high. Peoples Specialist: You excel at connecting with people and fostering a positive workplace culture. You celebrate your employees with meaningful and creative recognition events and celebrations. Customer Service Passion: You know how to make Yorkdale's diverse customers feel like part of the Simons family and create a strong vision that inspires your teams to do the same! Strong Business and Financial Acumen: You understand the importance of analyzing performance reports, tracking metrics and using data to innovatively enhance processes and procedures. You pay attention to the fine details while implementing effective solutions to meet business targets. Technologically Advanced: You embrace new technology with excitement and adapt effortlessly, highlighting your capability to autonomously oversee HR systems and platforms. Your comfort level allows you to navigate complex tools and systems seamlessly. Why You’ll Love It Here Be Part of Something Special: Contribute to a historical Canadian brand and help shape a culture that values teamwork, creativity, and customer service. Grow With Us: Enjoy opportunities to learn, lead, and advance your career while strengthening the Simons experience within the Yorkdale and Toronto communities. A Fun, Engaging Workplace: Join a team that believes in celebrating achievements and creating an enjoyable atmosphere where everyone feels valued. If you’re ready to make a difference and eager to contribute to our legacy of excellence, we encourage you to apply today! Please Note The Following Expectations Sales Floor Presence & Service: Must maintain a consistent, active presence on the sales floor, engaging with customers and supporting the team to deliver outstanding service. Varying Hours: Open to a flexible schedule, including weekends and holidays, to accommodate operational demands. Training: Available to participate in training and development activities as required to support the ongoing success of the Yorkdale store. The salary range provided is intended as a guideline and represents the anticipated hiring range for this position. The final salary offer will be determined based on factors such as relevant skills, qualifications, experience, and internal equity. Salary Range $89,467.05 - $139,792.26 At Simons, people are at the heart of all that we do. We pay special attention to the well-being of our employees and their families, highlighting important moments that mark their journey, including service anniversaries and significant life milestones. Creativity, community, and respect are an integral part of our DNA. We offer everyone the opportunity to build a career that’s suited to them, whether that’s at our stores, head office, or Campus in Quebec City. Proud to recognize our teams’ contributions, we provide competitive work conditions as well as a comprehensive and scalable range of benefits. We also promote flexibility and a welcoming, inclusive, and caring work environment, where everybody can reach their full potential. Take this opportunity to join our dedicated team and make a difference at a company where people are the top priority.

Lead all human resources activities at the Yorkdale flagship store to foster a vibrant workplace culture and high-performance team. Oversee the full recruitment cycle, employee training, and the delivery of exceptional customer service experiences.

Requires 7-10 years of HR leadership experience in fast-paced retail environments and a bachelor's degree or equivalent. Candidates must possess strong business acumen, technological proficiency in HR systems, and the ability to work a flexible schedule.

• Health Benefits • Wellness Programs • Savings Plans

• Customer servicePreferred
• RecruitmentPreferred
• Conflict ResolutionPreferred

Identified from the job description. Confirm important requirements above.

• HR Leadership
• Retail Management
• Recruitment
• Employee Relations
• Performance Management
• Strategic Planning
• Conflict Resolution
• Training and Development
• Financial Acumen
• HR Systems
• Diversity and Inclusion
• Customer Service

• Human Resources
• Management & Leadership
• Retail

Minimum education

Bachelor’s degree

Minimum experience

5+ years

Apply by

Oct 9, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Mid-Senior level