Find your next opportunity

Job summary

The People and Culture Partner provides strategic and operational HR support to managers, ensuring alignment with legislative requirements and organizational policies. They also manage talent initiatives, administer claims, and provide guidance on employee relations and collective agreement interpretation.

Job details

Employment Type: Full-Time, Contract Position Status: New Position Work Hours: 35 hours per week Salary: $62,093 annually (C7), plus comprehensive benefits Contract Duration: October 1, 2026 to March 31, 2027 Location: 87 Elm Street, Toronto, Ontario M5G 0A8 Application Deadline: Tuesday, September 22, 2026 JOIN OUR TEAM Join YWCA Toronto, where intersectional feminism, community voices, and social justice drive lasting change. We welcome women and gender diverse people of all identities into a workplace rooted in equity, collaboration, and inclusion. The People and Culture Partner (PCP) is responsible for providing strategic and operational human resources consultation and support to managers and employees within assigned client groups. The People and Culture Partner serves as a trusted advisor to managers across all HR functional areas, ensuring alignment with legislative requirements and organizational policies and procedures. The position also assists in identifying workforce risks, trends and opportunities, and collaborates with managers to develop proactive strategies and solutions that support operational effectiveness and organizational objectives. ABOUT YWCA TORONTO YWCA Toronto is dedicated to improving the lives of women, girls and gender diverse people. Our programs promote equality, economic security and lives free from violence. We help women, youth and gender diverse people flee violence, secure housing, find jobs, establish their voices, enhance skills and develop confidence. We offer a range of housing options, employment and training programs, community support programs, girls’ programs and family programs. We also engage in systemic advocacy. KEY RESPONSIBILITIES * Guides hiring managers on the application of recruitment policies and procedures, relevant laws and regulations and the interpretation of hiring provisions in the Collective Agreement * Supports workforce planning, and talent management initiatives, including employee development, succession planning and retention strategies * Supports managers regarding compensation-related matters in accordance with organizational policies and procedures * Administers WSIB and LTD claims, including claim filing, documentation, and ongoing case management * Provides ongoing support for the Human Resources Information System (HRIS), including diagnosing and resolving system issues, responding to user inquiries, conducting system testing, and ensuring accurate and efficient HR data management * Provides support to managers and employees on the interpretation and administration of the Collective Agreement * Provides guidance and support to managers on performance management, progressive discipline, workplace conflict, corrective action and employee relations matters * Partners with managers to identify workforce needs, succession risks and operational people challenges * Participates in the review, development and improvement of HR procedures and processes * Supports workforce forecasting, staffing analysis and departmental planning activities, as required * Providing subject matter expertise, guidance, and support within the assigned portfolio QUALIFICATIONS * In-depth knowledge of an academic discipline normally acquired through completion of an Undergraduate degree in Human Resources Management/ Business Administration (Cases for Equivalency will be considered); * 3 to 5 years directly related work experience * People and Culture Partner III, Human Resources and Administration page 4 * Working knowledge of employment legislation required e.g. ESA, OLRA, AODA, Occupational Health and Safety * Experience working within a unionized environment * Experience supervising staff * Must possess excellent computer skills with advanced knowledge in Word and Excel * Knowledge and experience working with a HRIS (ADP Workforce Now an asset) * Strong organizational and analytical skills with excellent attention to detail * Strong written and verbal communication skills * Ability to work independently and as part of a team * Must exercise good judgement in handling confidential information * Ability to work with a range of people within a diverse environment * Demonstrates awareness of issues affecting women and girls WHAT WE OFFER: * Comprehensive Medical, Vision, and Dental Coverage * Life Insurance and Long-Term Disability Benefit * Multi-Sector Pension Plan: Employer’s contribution of 5.75% and Employee Contribution of 3.25% * Time off: Starts with 20 Vacation Days, 1.5 Days Per Month Sick Leave, 12 Paid Holidays, Health Promotional Days and 4 Float Days * Other Benefits: Child Care Benefits, Maternity/Parental Leave Supplementary Employment Benefits, Educational/Sabbatical Leave, and Financial Assistance for Professional Development Please note: A vulnerable sector police reference check is required by the successful candidate prior to hiring. YWCA Toronto is a unionized workplace. Staff are represented by CUPE Local 2189. This position is not within the Bargaining Unit. Please indicate on your cover letter if you are a YWCA Toronto Bargaining Unit Employee. For YWCA Toronto employees, this position is not secondable. Posting Date: September 11, 2026 YWCA Toronto transforms lives. As the city’s largest multi-service women’s organization, we help women and gender diverse people escape violence, move out of poverty and access safe, affordable housing. We work tenaciously to break down barriers that hold women and gender diverse people back from achieving equality. Vaccination Policy: In accordance with YWCA Toronto’s COVID-19 Vaccination Policy, all YWCA Toronto employees, students and volunteers are strongly encouraged to obtain all COVID-19 vaccinations and booster doses as recommended by Toronto Public Health Please note: A vulnerable sector police reference check is required by the successful candidate before hiring. YWCA Toronto promotes the principles of anti-oppression and adheres to the tenets of the Ontario Human Rights Code. We encourage applications from women and gender-diverse people of all races, ethnic origins, religions, abilities and sexual orientations. YWCA Toronto provides accommodation during all parts of the hiring process, upon request, to applicants with disabilities. If contacted, please advise us if you require any accommodation. While we thank all candidates for their interest, only those selected for an interview will be contacted. YWCA Toronto may use AI-supported tools to assist with parts of the recruitment process; all hiring decisions are made by people and guided by our commitment to equity and fairness. YWCA Toronto is a Scent-Sensitive Workplace.

What you’ll do

The People and Culture Partner provides strategic and operational HR support to managers, ensuring alignment with legislative requirements and organizational policies. They also manage talent initiatives, administer claims, and provide guidance on employee relations and collective agreement interpretation.

Requirements

Candidates must hold an undergraduate degree in Human Resources or Business Administration and possess 3 to 5 years of relevant experience. Proficiency in employment legislation, HRIS systems, and working within a unionized environment is required.

Benefits

• Comprehensive medical coverage • Vision coverage • Dental coverage • Life insurance • Long-term disability benefit • Multi-sector pension plan • Vacation days • Sick leave • Paid holidays • Health promotional days • Float days • Child care benefits • Maternity/parental leave supplementary employment benefits • Educational/sabbatical leave • Financial assistance for professional development

Listed skills

• HRIS Administration · Preferred
• data management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Human resources consultation
• Strategic planning
• Operational support
• Legislative compliance
• Workforce planning
• Talent management
• Compensation administration
• WSIB claim management
• LTD claim management
• HRIS administration
• Collective agreement interpretation
• Performance management
• Progressive discipline
• Workplace conflict resolution
• Employee relations
• Data management
• Employee Relations
• Long Term Disability Claims
• Talent Management
• ADP Workforce Now
• Advocacy
• Planning
• Analytical Skills
• Microsoft Excel
• Artificial Intelligence
• Business Administration
• Case Management
• Computer Literacy
• Training And Development
• Data Management
• Human Resources Information System (HRIS)
• Performance Management
• Occupational Safety And Health
• Employment Protection Legislation
• Forecasting
• Human Resource Management
• Social Justice
• Workforce Planning
• Succession Planning
• System Testing
• Verbal Communication Skills
• Filing
• Detail Oriented

Job areas

• Human Resources
• Social Services
• Management & Leadership
• Administrative
• People and Culture Business Partner
• Employee Relations Specialist
• Personnel and Careers Professionals
• Labor Relations Specialists