Human Resources Manager

Job summary

Lead site-wide HR operations and provide strategic and hands-on support across labor relations, talent management, compliance, performance management, and employee engagement. Maintain accurate workforce data and reporting, support global HR programs and governance, and partner with site leaders to strengthen culture, safety, and operational performance.

Job details

ID Logistics (IDL), a global leader in third-party logistics, combines entrepreneurial spirit with a dedication to operational excellence. We were founded in Orgon, France in 2001. With a global workforce of over 38,000 experts and 84 million square feet of facilities across over 400 sites, we're transforming logistics--and this is just the beginning! As we aim to accelerate growth in Canada, we are actively seeking an HR Manager at our Milton, Ontario site. Position Summary The Site Human Resources Manager is responsible for providing strategic and hands-on HR leadership for a high‑volume, fast‑paced third‑party logistics (3PL) distribution or fulfillment site. This role oversees all HR functions including labor relations, talent management, workforce planning, compliance, performance management, and employee engagement. As part of a global organization, this position also plays a critical role in supporting global workforce reporting, data accuracy, adherence to corporate HR governance standards, and alignment with global HR initiatives. Key Responsibilities 1. Labor & Employee Relations · Serve as primary HR point of contact for workforce matters, fostering productive labor‑management relationships. · Provide guidance to leaders on employee relations issues, investigations, discipline, and conflict resolution. 2. Talent Management & Organizational Development · Partner with site leadership to develop workforce strategies that support operational goals. · Oversee recruitment, selection, onboarding, and retention of hourly and salaried staff. · Identify skill gaps and coordinate training programs, leadership development, and succession planning. · Champion diversity, equity, and inclusion initiatives at the site level. 3. HR Operations & Compliance · Ensure compliance with provincial labor laws, employment standards, health and safety regulations, and company policies. · Maintain accurate HRIS data, personnel files, attendance tracking, and leave administration. · Monitor key HR metrics (turnover, absenteeism, safety interactions, productivity trends) and implement improvement plans. · Support safety teams to promote a culture of health, safety, and injury prevention. 4. Performance Management · Lead the site performance management cycle, including goal setting, coaching, evaluations, and corrective actions. · Provide coaching to supervisors and managers to strengthen leadership capabilities and ensure consistent application of performance standards. 5. Global Reporting & Corporate Integration · Prepare and submit recurring HR reports, headcount data, KPIs, and analytics to regional and global HR teams. · Ensure site data accuracy for global workforce dashboards, compliance audits, and talent systems. · Support deployment of global HR programs, policies, HR technology enhancements, and organizational change initiatives. · Collaborate with global Centers of Excellence (e.g., Compensation, Talent Acquisition, Learning) to ensure site alignment. 6. Culture, Engagement & Communication Drive initiatives that support a positive, inclusive, and high‑engagement workplace culture. Conduct engagement surveys, focus groups, and follow‑up action planning. Serve as a trusted advisor and cultural ambassador for both frontline employees and site leadership. Other duties as assigned Qualifications & Experience · Bachelor’s degree in Human Resources, Business Administration, Industrial Relations, or related field · 7+ years of progressive HR generalist or manager experience, preferably within logistics, distribution, manufacturing, or supply chain environments. · Demonstrated experience working in unionized environments is an asset · Strong understanding of employment law, labor standards, and workplace health & safety regulations. · Experience in a global organization or supporting global HR reporting, governance, or compliance. · Proficiency with HRIS systems (ADP, SuccessFactors) and strong analytical/reporting skills. · Excellent communication, influence, and relationship‑building skills. · Ability to lead through ambiguity, manage competing priorities, and work in a high‑volume operational setting. Key Competencies · Strategic HR Leadership · Strong Labor Relations Capability · Data‑Driven Decision Making · Change Management · Collaboration & Relationship Building · Problem Solving & Conflict Resolution · Integrity & Professional Judgment Base Salary: $90-100,000/year Bonus: Up to 10% Health Benefits: Effective as of start date Retirement Plan: Effective as of start date

What you’ll do

Lead site-wide HR operations and provide strategic and hands-on support across labor relations, talent management, compliance, performance management, and employee engagement. Maintain accurate workforce data and reporting, support global HR programs and governance, and partner with site leaders to strengthen culture, safety, and operational performance.

Requirements

A bachelor’s degree in Human Resources, Business Administration, Industrial Relations, or a related field and at least seven years of progressive HR generalist or management experience are required. Candidates should bring strong employment-law and workplace-safety knowledge, HRIS and reporting proficiency, and the ability to lead in a high-volume operational environment; unionized and global HR experience are assets.

Benefits

• Health Benefits • Retirement Plan • Bonus Up To 10%

Listed skills

• Change Management · Preferred
• Communication · Preferred
• Conflict Resolution · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Strategic HR Leadership
• Labor Relations
• Employee Relations
• Talent Management
• Workforce Planning
• Employment Law Compliance
• HRIS Data Management
• HR Analytics and Reporting
• Performance Management
• Change Management
• Conflict Resolution
• Leadership Development
• Employee Engagement
• Health and Safety
• Communication
• Diversity, Equity, and Inclusion

Job areas

• Human Resources
• Management & Leadership
• Logistics
• Transportation