Human Resources Generalist

This is Hybrid position (3 days per week in office), reporting to the HR director The Role We're looking for a hands-on HR Generalist who thrives on solving real problems, not just following a script. You'll be the go-to person for HR questions and employee relations across the business, lead hiring for our office and retail management roles, run our employee engagement initiatives, and help us build better, simpler HR processes as we scale. You'll also be cross-trained as payroll backup coverage. This is a role for someone who wants ownership - not someone looking for a quiet, hands-off HR seat. What you'll do * Be the first point of contact for HR questions and day-to-day employee relations * Lead investigations, guide managers through documentation and progressive discipline, and keep things moving to resolution * Run full-cycle recruitment for office and retail management roles * Build and improve HR tools - SOPs, templates, trackers - that make life easier for managers and employees * Plan and execute employee engagement initiatives and surveys * Provide payroll backup coverage during vacations/absences What you bring * 3–6+ years of HR Generalist experience in a fast-paced environment (multi-site retail/warehouse is a strong asset) * Solid working knowledge of Ontario employment standards (Alberta exposure a plus) * Comfortable handling sensitive employee relations matters with minimal oversight * Strong documentation and organizational skills * HRIS experience preferred (ADP a plus) This role is for you if you... * Take ownership and figure things out instead of waiting for direction * Enjoy building structure where it doesn't fully exist * Aren't afraid to challenge how things are done and push for better ways to work * See change as normal, not a disruption - we're constantly evolving Not for you if you... * Need rigid processes and constant direction * Avoid hard conversations * Prefer slow pace and purely administrative HR work Your total rewards pack will include * Health, dental, and life insurance * RRSP program * Hybrid work model (3 days per week in office) * Vacation time and paid personal emergency days * Birthday day off * Employee discount * Perkopolis and GoodLife Fitness discount

The HR Generalist will serve as the primary point of contact for employee relations, investigations, and day-to-day HR inquiries. Additionally, the role involves managing full-cycle recruitment, improving HR processes, and providing backup support for payroll.

Candidates must have 3–6+ years of HR Generalist experience, preferably in a fast-paced environment with multi-site retail or warehouse exposure. A solid working knowledge of Ontario employment standards and proficiency with HRIS systems are required.

• Health insurance • Dental insurance • Life insurance • RRSP program • Vacation time • Paid personal emergency days • Birthday day off • Employee discount • Perkopolis discount • GoodLife Fitness discount

Identified from the job description. Confirm important requirements above.

• Employee relations
• Full-cycle recruitment
• HRIS
• Payroll
• Employment standards
• Documentation
• Organizational skills
• Employee engagement
• Investigations
• Progressive discipline
• SOP development
• Retail management
• HR processes
• Full-Cycle Recruitment
• Employee Relations
• Organizational Skills
• Human Resources Information System (HRIS)
• Employee Engagement
• Warehousing
• Retail Management
• Surveys
• Templates
• Investigation

• Human Resources
• Management & Leadership
• Retail
• Administrative
• Human Resources Generalist
• Personnel and Careers Professionals
• Human Resources Specialists

Minimum experience

5+ years

Posting language

English

Working hours

40 hours per week

Office presence

3 days per week