Associate Director, Talent Acquisition

Job summary

The Associate Director will lead and scale recruitment efforts across North America and EMEA by developing regional hiring strategies and optimizing recruitment workflows. They will also manage a global team, oversee Workday platform operations, and partner with business leaders to drive talent acquisition success.

Job details

Agency: Omnicom Precision Marketing Job Function: People and Culture Job Subfunction: Talent Acquisition Job Description: About the Role Critical Mass is seeking a strategic Associate Director, Talent Acquisition to lead and scale our recruitment efforts across North America and EMEA, with primary focus on building world-class talent acquisition operations. This is a key role responsible for developing and executing regional hiring strategies, leading process optimization initiatives, fostering strong partnerships with internal and external stakeholders, and driving the success of a high-performing global recruitment team. You'll work in a dynamic, creative environment where innovation and collaboration are valued, and where building exceptional teams and streamlined processes directly impact our regional growth. What You'll Own * Develop Regional Strategy & Process Architecture – Create and execute global talent acquisition strategies aligned with global goals. Design scalable recruitment workflows that enable efficient team operations. * Build Strong Candidate Pipelines – Source talent proactively across North America. Develop deep market knowledge and establish repeatable sourcing frameworks that scale. * Workday Platform Leadership – Own Workday Recruiting optimization, data integrity, and team enablement documentation. * Partner Strategically – Collaborate with business leaders to understand hiring needs and provide talent market insights. Be the trusted advisor on recruitment best practices. * Lead & Develop Your Team – Coach and lead a team of 5 Global TA Specialists. Foster a culture of accountability, continuous improvement, and career growth. Provide clear expectations and regular feedback. * Track & Optimize Performance – Monitor recruitment KPIs (time-to-fill, cost-per-hire, quality-of-hire). Use data-driven insights to improve effectiveness and inform strategy. * Champion Employer Branding – Build Critical Mass's reputation as an employer of choice in the digital agency space What You Bring * 5+ years of full-cycle recruitment experience, preferably in high-growth or digital agency environments * 3+ years of experience leading and scaling recruitment teams across geographies * Deep understanding of the NAM talent market, including sourcing channels, employment regulations (US & Canada), and cultural nuances * Workday Recruiting expertise required process design, and reporting * Proven process design and operational improvement mindset * Strong stakeholder management skills and ability to influence at all organizational levels * Excellent analytical, communication, and documentation skills * Genuine passion for building teams, developing talent, and creating efficient processes What We Offer: * Global maternity and parental leave * Competitive benefits packages * Vacation, compassionate leave, sick/personal days * Access to online services for families and new parents * Early Dismissal Friday’s (off at 3:00 PM local time every Friday) * 12 affinity groups * Internal learning and development programs * Enterprise-wide employee discounts $125,000 - $140,000 CAD To the extent permissible by local law, Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager. Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice. Link to Recruitment Privacy Notice: https://www.omc.com/privacy-notice/ [https://www.omc.com/privacy-notice/]

What you’ll do

The Associate Director will lead and scale recruitment efforts across North America and EMEA by developing regional hiring strategies and optimizing recruitment workflows. They will also manage a global team, oversee Workday platform operations, and partner with business leaders to drive talent acquisition success.

Requirements

Candidates must have at least 5 years of full-cycle recruitment experience and 3 years of experience leading and scaling recruitment teams. Proficiency in Workday Recruiting and a strong understanding of the North American talent market are required.

Benefits

• Global maternity and parental leave
• Competitive benefits packages
• Vacation
• Compassionate leave
• Sick/personal days
• Access to online services for families and new parents
• Early dismissal Fridays
• Affinity groups
• Internal learning and development programs
• Employee discounts

Listed skills

• Process Optimization · Preferred
• Stakeholder Management · Preferred
• Team Leadership · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Talent acquisition
• Recruitment strategy
• Workday recruiting
• Process optimization
• Stakeholder management
• Team leadership
• Data-driven decision making
• Employer branding
• Full-cycle recruitment
• Market analysis
• Performance metrics
• Strategic planning
• Cost Per Hire
• Full-Cycle Recruitment
• Scalability Design
• Influencing Skills
• Accountability
• Workflow Management
• Employer Branding
• Learning and Development Programs and Policies
• Talent Sourcing
• Talent Acquisition Strategy
• Compassion
• Talent Strategy
• Communication
• Continuous Improvement Process
• Data Integrity
• Leadership
• Innovation
• Key Performance Indicators (KPIs)
• Online Service Provider
• Operations
• Precision Marketing
• Process Architecture
• Process Design
• Process Optimization
• Stakeholder Management

Job areas

• Human Resources
• Management & Leadership
• Marketing
• Creative & Media
• Director of Talent Acquisition
• Talent Acquisition Director
• Human Resource Managers
• Human Resources Managers